Ho Chi Minh City, Vietnam
My name is Trung Anh and I am currently pursuing my bachelor's degree in E-Commerce at the University of Economics Ho Chi Minh City in Vietnam. I am presently the Vice Head of Technology and Digital Communications for the Student Association at the university. Through this role, I have developed skills in planning, managing work, problem-solving, and proposing solutions. Previously, I worked for 1 year as a full-time Sales and Marketing Leader at Datacare Co., Ltd. I also completed a 3-month internship at VietCapital Bank (BVBank) Headquarters as a Business Analyst. During this time, I learned about banking operations and finance, and understood the business analyst procedures. I participated in building products for credit documents and opening premium account features on the Core Banking system and Mobile App. My education and diverse experiences have equipped me with strong analytical abilities, leadership skills, and knowledge of technology, business and the financial sector. I am looking to secure a full-time position as a Business Analyst where I can apply my skills and contribute to organizational success. I am eager to further expand my knowledge and expertise in a professional business setting.
1/ Project Manager (80%): - Corporate with the in-house team to make sure the project is delivered in a timely manner - Ensure that all projects are delivered within scope and within budget - Create and maintain comprehensive project documentation - Analyzing client's wants and needs to up-scale the project 2/ Account Manager (20%): - Be the customer’s first point of contact. - Contact customers to receive their requirements and convert them to help the internal team. - Support to process the customer's requests and unresolved issues and follow up until issues have -- been resolved completely or a workaround is provided. - Provide immediately onboarding activities such as installation, configuring, and training to clients/users. 3/ Highlighted Projects: - ACFC | Project Manager | Link: https://www.acfc.com.vn/ - ComeHome | Project Manager / Account Manager | Link: https://comehome.com.vn/ - Abbott Vietnam (B2B - O2O) | Project Manager | Link: https://abbottvietnam.com.vn/ - Trung Nguyên Legend | Project Manager| Link: https://cafe.net.vn/ - UCLA Academy - Odoo | Project Manager | https://uclaacademy.com/vi/home - Jollibee | Magento 2 - Mobile App | Project Manager | Link: https://jollibee.com.vn/ - Hoa Sen Home | Magento 2 - Mobile App | Project Manager | Link: https://hoasenhome.vn/
1/ DAILY TASK: - Ensure the business activities of the assigned market regions. - Manage and Develop Partner Relationships. - Conduct inspections and collaborate with the Data Department to address data-related issues. - Prepare Contracts/Appendix contracts and ensure timely signing. 2/ PROJECTs: - Participate in the Planning of the Mekong Delta: + Handle and construct data tables for key business indicators. + Provide assistance in assessing the business situation both before and after encountering tax issues. + Support in monitoring the action plans of each partner and region. - Participate in assessing the impact on the Western region according to the 2024 direction: + Develop a data sheet to assess the impact of the new direction until 2024. + Evaluate the extent of the impact on the operational areas of the partner.
- Conducted in-depth analysis, assessment, and solution formulation for new product development initiatives. - Prepared requirements specification document for collaboration with the IT department. - Collaborated seamlessly with the IT department to oversee database design and management. - Executed rigorous pre-launch testing protocols for emerging products. - Analyzed user data post-implementation, contributing valuable insights to inform ongoing product development strategies. - Received and processed modification requests from relevant parties regarding released products.
- Built plans and workflows for team management. - Managed the business operations of the team efficiently. - Utilized Digital marketing tools for broad and targeted audience reach. - Negotiated and secured agreements for Digital marketing service contracts. - Proposed a business program to boost my revenue.