Greater Sydney Area
A successful distribution and IT systems executive consultant, able to develop customised corporate strategies and executions with clear vision, astute financial acumen, strategic analysis and commercial perspective. Highly attuned relationship, communication, and interpersonal skills enable the pragmatic application of thought leadership, strategic and tactical plans to diverse environments, multicultural teams and complex organizations. I produce collaborative and empowering interactions that achieve performance via the promotion of joint objectives, the elimination of communication blockages, and the attainment of corporate success. My leadership style consists of intellect, passion, analytical and technical expertise and the facilitation of others to exceed their own expectations. I am well-credentialed, having completed an MBA in Finance and Operations from the University of Chicago Graduate School of Business, a M.Ec. (lic. oec. HSG) from St Gallen Graduate School of Business, Economics and Law, and a B.Sc. in Economics, Business Administration and Law from the University of Mannheim. I have dual German and Australian citizenship, and am keen to engage, at senior level, with a genuinely customer-centric organization in Australasia and Europe. I am fluent in English, German and Spanish.
Focus on distribution strategies, negotiations, and execution with particular expertise in Aviation and Financial Services.
I was responsible for Qantas' largest and most strategic IT partner, overlooking all aspects of the relationship from commercials to strategy to product evolution and performance management. Strategic thinking, strong relationship management skills, and commercial acumen have driven significant improvements in the relationship.
Responsible for developing and executing an innovative, customer centric Sales & Distribution strategy, covering all distribution channels and addressing the needs of our target markets and customer segments. My remit included: • Collection of insights on market trends, customer segments, products, competition, etc. • Review and alignment of agency partnership and business customer segment portfolios in response to the market, competitive landscape and our business position • Management of strategic relationships and commercial agreements with GDS, IATA and regulatory bodies • Selection, negotiation, and deployment of new distribution platforms and innovative partnerships to transform Qantas' distribution capabilities including the strategy behind the Qantas Channel • Build and execution of our payment strategy across all markets
I was challenged with the establishment of a new consultancy in a competitive market with minimal staff and limited resources. Detailed analysis and strategic thinking provided a sound business model and plan, producing solid early-stage results. • Successfully leveraged professional reputation and business network to secure 3 client projects providing sophisticated corporate identity, brand persona, brand design, marketing and sales strategies. • Impressive revenue growth achieved and business development opportunities clearly identified.
I contributed to the turnaround of an ailing and unprofitable organization to achieve revenue targets, by rebuilding the team, and refocusing sales and marketing. As an executive team we achieved a dramatic performance improvement from a negative $8M EBITDA to a positive $13M on $110M revenue in less than two years. • Undertook detailed analysis underpinning a strategic plan that differentiated products, enhanced brand recognition, retained and grew customers by 25% year on year, and significantly contributed to a $21M EBITDA turnaround. • Upgraded websites, effectively linking to a social media strategy and resulting in dramatically improved visitation and revenue. • Integrated market research with refined messaging and agency management to promote 8 college brands within a budget of $20M and a staff of 35.
My previous regional success underpinned this critical appointment to spearhead expansion into the highly competitive Asia/Pacific market. My decisive leadership, strategic insight, and ‘hands-on’ negotiation delivered the desired corporate objectives. • Added $4.5M to the bottom line by eliminating agent fees and levying a selling fee, also providing double-digit revenue growth. • Led a high-performance team of 30 regional staff in an effective strategic plan and doubled the number of partner airlines in 18 months. • Consolidated close communication with stakeholder groups underpinning effective negotiations and buy-in to strategic initiatives, whilst simultaneously performing executive operational airline management duties.