Cambrils, Catalonia, Spain
Experienced multilingual professional with a strong background in hospitality, sales, retail management, and corporate compliance operations. Over 20 years of international work experience across Germany, the United Kingdom and Spain. Expertise in customer service, team leadership, event and restaurant management, business ownership, and compliance investigations. Most recently specialized in KYC, AML, EDD, CDD, and compliance processes within a remote corporate environment at Amazon. Highly adaptable, customer-focused, and skilled at working in multicultural and fast-paced environments. Fluent in German and English, with intermediate-advanced Spanish skills.
Know Your Customer (KYC), Anti-Money Laundering (AML), Enhanced Due Diligence (EDD), and Customer Due Diligence (CDD) investigations. Experience reviewing documentation, conducting compliance assessments, identifying potential risks, and supporting regulatory processes within an international remote-work environment. Strong understanding of compliance procedures, operational accuracy, and confidential data handling.
Owner of Amancay, a clothing retail shop in Spain, overseeing sales strategy, merchandising, administration, and customer service in an international, touristic environment. Strong commercial mindset with practical experience in budgeting, administration, inventory management, and team coordination.
Owner and operator of Ulmer Kiosk in Germany, managing purchasing, stock control, customer relations, supplier coordination, and daily business operations.
Responsible for daily operations, staff supervision, inventory management, HACCP compliance, customer satisfaction, and financial oversight. Event planning, leadership, health & safety regulations, and operational organization.