Wateringen, South Holland, Netherlands
• Identify and analyze integrity risks related to money laundering, fraud, or terrorist financing. • Collaborate with business and private customers, as well as colleagues within the bank. • Provide periodic reviews for existing clients and independently investigate new clients. • Evaluate financial information, including financial statements, credit reports, and payment histories.
• Assessing creditworthiness of business clients through financial data, market trends and financial statements analysis • Risk Assessment, expertise in evaluating risks associated with lending, including determining the likelihood of default • Proficiency in analyzing income statements, balance sheets, and cash flow statements. • Experience in preparing detailed credit reports that include findings and recommendations for lending. • Ability to make credit decisions and provide effective advice to decision-makers
• Successfully led the implementation of the Purchase to Pay process, ensuring seamless procurement and payment transactions. This resulted in increased efficiency and cost savings. • Conducted successful negotiations with national and international suppliers to secure favorable terms. This helped control costs and maximize value. • Developed effective procedures for managing inventory levels, ensuring smoother production processes and preventing shortages. • Coordinated procurement activities, including sourcing, supplier management and price negotiations. This increased supply reliability.
• Having total overview regarding production/sales/back-office and product management • Optimize procedures of planning which resulted in an improvement of 10% delivery performance on average • Implement sales & operations planning (S&OP) which contributed to improvement of product introductions, reliability to customers, forecasting accuracy and cooperation • Overseeing the total Supply Chain • Implementing KPI’s and tracking them • Visiting and develop relations with different production locations in Europe and Africa
• Successfully led, coached, and developed a diverse team of 12 individuals from various cultural backgrounds. Fostered collaboration, motivation, and professional growth. • Actively participated as a project member in the implementation of various IT systems, including SAP, within the customer service domain. Contributed to process optimization and enhanced efficiency • Designed and delivered customer service training programs to enhance team members skills. Focused on improving communication, problem-solving and customer- centric approached. • Conducted job evaluation discussions with team members, providing constructive feedback and aligning performance with organizational goals. • Orchestrated customer satisfaction surveys, gathering valuable insights to enhance service quality and address customer needs effectively.