Dubai, United Arab Emirates
Head of IT Project Management | Enterprise & SaaS Systems Architect I design and lead the development of scalable revenue infrastructures that connect enterprise CRM environments, APIs, portals, telephony systems, and internal software into unified operational ecosystems. My role operates at the system-design layer — combining architecture, automation engineering, database governance, infrastructure control, and business translation between management and technology. I specialize in enterprise CRM architecture (Bitrix24 On-Premise), telephony integrations, advanced automation logic, KPI performance engines, lead routing systems, and API-driven portal synchronization. I build internal software solutions and develop backend logic using Python, PHP, SQL, and AWS-based infrastructure. Extensive experience in database restructuring, large-scale data cleaning, field normalization, duplicate detection, automation audits, and system performance optimization — transforming fragmented environments into structured, reliable data systems. I operate at architecture level — designing structured systems that replace manual processes with measurable, scalable control.