Atlanta Metropolitan Area
Entrepreneurial executive with more than 15 years of rich experience in business operations, strategic thinking, managing sales, relationship building & customer service for both established businesses and personal business ventures. Motivational management style with a record of building and retaining highly motivated employees, reducing turnover, and ultimately increasing the bottom line. I am a true hospitality professional and appreciate the opportunity to share my knowledge with others. I believe that a leader is measured by the success of his team, not his personal wealth.
• Schedule and direct staff in daily work assignments to maximize productivity • Optimize profits by controlling food, beverage, and labor costs daily • Ensure food quality and service standards are consistently met • Efficiently resolve problems or concerns to the satisfaction of all involved parties • Responsible for compliance of new health and safety standards due to COVID-19 • Responsible for maintaining and promoting brand standards • Manage and maintain the online ordering systems • Hire and retain staff in line with the company’s policy on diversity and inclusivity • Responsible for managing and processing payroll and all deposits in a timely manner
• Assigned tasks and oversaw the direction of employees to ensure compliance with food safety and quality control guidelines • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products • Built sales forecasts and schedules to meet desired productivity targets • Handled vendor contract negotiations • Managed all catering events and worked to increase opportunities • Hire, train, and coach staff
• Schedule and direct staff in daily work assignments to maximize productivity • Optimize profits by controlling food, beverage, and labor costs daily • Ensure food quality and service standards are consistently met • Responsible for maintaining compliance and safety standards throughout the facility • Hire and retain staff in line with the company’s policy on diversity and inclusivity • Responsible for managing and processing payroll and all deposits in a timely manner • Learned custard-making process • Worked to establish a environment in line with the company culture