Brussels Metropolitan Area
Passionate about IT and telecommunications. Demonstrated international experience in the telecommunications industry. Skilled in 4G signaling, SS7, Roaming, IPX and SMS. Proven track record at both technical and commercial side.
I define & lead development activities of new and existing Digital Communications solutions and business in order to create a leading position in the fast growing digitalizing communications market. Together with a team of Product Managers, I'm looking after BICS Cloud Communication Products: Inbound Numbers, SIP Trunking solutions, Virtual Mobile Numbers, SMS A2P and CPaaS in an international context. This is a set of Programmable Communication solutions allowing companies to reach out to their users for different use cases. Some of my tasks are: - To build a product vision & to define a product evolution which results in a roadmap for (Mobile) DIDs, SIP Trunking, SMS A2P & CPaaS, in order to improve the Digital Communications solution portfolio attractiveness. - Financial responsibility for the Cloud Communications Portfolio: I'm responsible for the realization of product revenues and margin objectives of Digital Communications Solutions; I monitor the revenues, costs, customer acquisitions, quality and profitability of our products & initiate necessary actions in case of any risks identified. Apart from the Product Management team, I also look after our Cloud Com Operations teams which consist of a Business Management team , Porting team & Provisioning team. I aim to motivate and drive team members towards achieving best-in-class results.
As Product Manager Digital Communications, I look after BICS Virtual Mobile Numbers (Mobile Inbound Numbers) and SMS A2P products. My main responsibilities are - Product evolution & roadmap definition, translated in a yearly delivery plan - Interaction with agile development teams - Contract template definition - Pricing Structures & GTM guidance - Support to the sales organisation - Process definition
- Promoting BICS’ international wholesale Roaming solutions to increase BICS' leading position and market share throughout Europe. - Scoping the addressable and potential markets in Europe and to build a product strategy to increase BICS’ market share. - Responsible for achieving the yearly sales budget in roaming. - To build customized solutions for complex mobile data services. - Responsible for the further development of BICS’ customer portfolio on Roaming. - Comfortable to interact at all levels within the customer’s organization as well as selling a technical solution to technical and/or commercial interfaces. - To have strong interpersonal skills allowing to drive and to collaborate effectively with product management, marketing and sales teams as well as being an active contributor in RFPs. - Working with the technical teams to optimize the implementation fo the solutions sold and support the growth of the business after implementation.
* Customer support for DSL connections