Baton Rouge Metropolitan Area
[ Formerly Amedisys - Acquired by Optum/UHG ] ๐๐๐ฒ ๐๐ฎ๐ญ๐ข๐๐ฌ, ๐๐๐ฌ๐ค๐ฌ, ๐๐ง๐ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ: Designs, develops, and maintains robotic process automation (RPA) solutions to automate tasks and streamline business operations. Collaborates with business and IT teams to analyze processes and translate requirements into functional automations. Builds, tests, deploys, and monitors RPA workflows according to development standards. Continuously refines solutions and enhances automation capabilities to improve operational efficiency. ๐๐๐ฒ ๐๐จ๐ง๐ญ๐ซ๐ข๐๐ฎ๐ญ๐ข๐จ๐ง๐ฌ: ๐.) Stabilized Amedisysโs RPA program by refactoring legacy automations, standardizing the environment, hardening UI interactions, and aligning inputs, reducing failures, manual effort, and restoring predictable execution. ๐.) Engineered session and state management libraries for login to logoff, Citrix attach/recovery, and concurrency, with resilient error handling that prevented excess sessions and hung states. ๐.) Standardized Windows VM images and runtime baselines, and optimized automation allocation across system resources for reliable unattended scale and faster recovery. ๐.) Established Azure DevOps source control by organizing repositories, defining branching standards, and maintaining traceable version history to improve collaboration and rollback safety. ๐.) Leading the build-out of Amedisysโs first Power Automate RPA capability, coordinating licensing, environments/DLP, ALM, and machine setup to deliver cost-effective desktop automations. ๐.) Partnered with developers and QA to map inputs and outputs, formalize exception discovery and smoke tests, train QA on RPA testing, and build a test environment, shortening feedback loops and raising release confidence. ๐.) Authored technical documentation and playbooks, including architecture notes, runbooks, and user guides supporting efficient onboarding, consistent operations, and long-term maintainability.
๐๐๐ฒ ๐๐ฎ๐ญ๐ข๐๐ฌ, ๐๐๐ฌ๐ค๐ฌ, ๐๐ง๐ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ: Develops and implements software solutions to address complex technical challenges. Analyzes requirements, designs solutions, writes code, tests software, and deploys applications. Focuses on improving efficiency and streamlining processes. ๐๐๐ฒ ๐๐จ๐ง๐ญ๐ซ๐ข๐๐ฎ๐ญ๐ข๐จ๐ง๐ฌ: ๐.) Led the redevelopment of the hospital's RPA platform using C# and UiPath, architecting and implementing solutions to address legacy code issues, achieving full operational stability, and creating a scalable foundation for future automation initiatives. ๐.) Developed C#/.NET applications to handle system interoperability, data sharing, data manipulation, and data cleansing, ensuring seamless communication between disparate systems. ๐.) Resolved critical system integration and automation deficiencies by engineering custom PowerShell, Perl (utilizing regular expressions for data parsing), and SQL solutions, automating reporting and alerting, reducing manual workload by 40%, and bolstering system resilience. ๐.) Maintained over 100 RPA processes using C# with UiPath, automating critical healthcare workflows, including clinical data processing, patient scheduling, billing, and claims management. ๐.) Conducted code reviews for complex integrations, ensuring best practices, minimizing errors, and enhancing system reliability. ๐.) Led a team of three in conducting end-to-end User Acceptance Testing UAT for developed solutions, ensuring code quality, identifying and resolving defects, and verifying adherence to requirements. ๐.) Provided rapid-response debugging and troubleshooting for critical production systems, including application servers and virtualized environments, reducing incident resolution times by 25% and ensuring high availability. ๐.) Created comprehensive documentationโtechnical specifications, user guides, and system architectures ensuring clarity for future development and maintenance.
๐๐๐ฒ ๐๐ฎ๐ญ๐ข๐๐ฌ, ๐๐๐ฌ๐ค๐ฌ, ๐๐ง๐ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ: Experienced IT Systems Consultant providing expert advice and solutions to international clients. Specializes in IT infrastructure optimization, network solutions, and cybersecurity enhancements. Delivers measurable improvements in operational efficiency and system reliability through strategic planning and implementation of cutting-edge technologies. ๐๐๐ฒ ๐๐จ๐ง๐ญ๐ซ๐ข๐๐ฎ๐ญ๐ข๐จ๐ง๐ฌ: ๐.) Advised international clients overseas on IT infrastructure enhancements through online freelance platforms, achieving an average 16% increase in operational efficiency metrics. ๐.) Designed and deployed scalable network solutions that optimized system functionality and reliability, reducing network downtime by approximately 23% for multinational clients. ๐.) Conducted comprehensive security audits and systems analysis, significantly improving cybersecurity measures and compliance with international standards, and identified an average of 6 critical vulnerabilities per client. ๐.) Developed and implemented customized IT strategies aligned with clients' business objectives, resulting in improved technological capabilities and competitive advantage. ๐.) Performed thorough assessments of existing IT infrastructure and recommended cost-effective upgrades to enhance performance and scalability. ๐.) Led cross-functional teams in successfully executing complex IT projects, ensuring on-time and within-budget delivery.
๐๐๐ฒ ๐๐ฎ๐ญ๐ข๐๐ฌ, ๐๐๐ฌ๐ค๐ฌ, ๐๐ง๐ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ: Enlisted in the United States Air Force and served as a cyberspace support airman. Effectively directed and managed a 5-person workcenter, overseeing daily operations while also coordinating with federal personnel and engineering teams, executing regular system maintenance, managing project timelines, overseeing asset integrations, and maintaining relations with contractors. Contributed directly to the US Air Forceโs cyberspace capabilities center by designing and teaching advanced network security techniques. ๐๐๐ฒ ๐๐จ๐ง๐ญ๐ซ๐ข๐๐ฎ๐ญ๐ข๐จ๐ง๐ฌ: ๐.) Discovered a critical cybersecurity vulnerability in the US Air Force's air traffic control system and implemented a solution, leading to a worldwide Department of Defense system modification and preventing $74 million in repairs. ๐.) Achieved an overall 99.8% uptime rate, surpassing the Air Mobility Command standard of 97%, through successful planning and execution of 2,190 maintenance actions. ๐.) Credited as the driving force behind the squadron's receipt of the Lieutenant-General Grant Award for "Best Communications Squadron in the Air Force." ๐.) Led as the senior IT systems administrator for the baseโs ATC facility and satellite FAA airport. Managed, configured, and maintained both locationโs classified information systems and critical computer infrastructure. ๐ฑ.) Recognized as the "Outstanding Radar Systems Airman of the Year" by the Air Mobility Command Major Command (MAJCOM). ๐.) Awarded and recognized as a "Superior Individual Performer" by the US Air Force's Airfield Operations Certification Inspection team. ๐๐ง๐ข๐ญ: 319th Communications Squadron (319 CS - Warriors of the North) ๐๐๐ฌ๐: Grand Forks AFB, ND ๐๐๐ง๐ค: Senior Airman (SRA) ๐๐ ๐๐: 3D135/1C851 (Ground Radar Systems)
๐๐๐ฌ๐๐ซ๐ข๐ฉ๐ญ๐ข๐จ๐ง: The 81st Training Wing provides airmen with technical training in electronics, avionics, computers, operations, maintenance, weather, radar, precision measurement, network controllers and personnel and information management for USAF, AF Reserve, Air National Guard, other DoD agencies, and foreign nations. ๐๐ช๐ฎ๐๐๐ซ๐จ๐ง ๐๐ข๐ฌ๐ฌ๐ข๐จ๐ง ๐๐ญ๐๐ญ๐๐ฆ๐๐ง๐ญ: Our mission is to technically train warfighters and to develop and inspire them. We provide a wide array of capabilities in over 160 career field specialty training courses from 8 operating locations in the continental United States. Annually, the 81 TRW graduates over 29,000 Total Force Airmen, joint, international, and coalition partners. ๐๐ง๐ข๐ญ: 338th Training Squadron (338 TRS - Dark Knights) ๐๐๐ฌ๐: Keesler AFB, Mississippi ๐๐๐ง๐ค: Airman First Class (A1C) ๐๐ ๐๐: 3D135 (Ground Radar Systems)
๐๐๐ฌ๐๐ซ๐ข๐ฉ๐ญ๐ข๐จ๐ง: Basic Military Training (BMT) is hosted on Joint Base San Antonio (JBSA) Lackland in San Antonio, TX. Since this is the only enlisted basic training base in the Air Force, all new recruits attend training on JBSA-Lackland. Basic trainees are assigned to one of six different squadrons listed below. Two additional support squadrons also ensure the training, education, and development of these new recruits is world-class. ๐๐ช๐ฎ๐๐๐ซ๐จ๐ง ๐๐ข๐ฌ๐ฌ๐ข๐จ๐ง ๐๐ญ๐๐ญ๐๐ฆ๐๐ง๐ญ: Provides world-class military leadership and training necessary to transform recruits into highly motivated Airmen possessing the foundational warrior attitudes, knowledge, skills, and abilities to sustain the worldโs greatest Air Force. ๐๐ง๐ข๐ญ: 331nd Training Squadron (331 TRS - Wolfpack) ๐๐๐ฌ๐: Lackland AFB, Texas ๐๐๐ง๐ค: Airman Basic (A1B) ๐๐ ๐๐: 9T0XX (Basic Enlisted Airman)
๐๐๐ฒ ๐๐ฎ๐ญ๐ข๐๐ฌ, ๐๐๐ฌ๐ค๐ฌ, ๐๐ง๐ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ: Served as a Business IT Sales Consultant at Best Buy, focusing on providing dedicated service, consultation, and basic design solutions for business customers. Utilized expertise across multiple product categories to address complex customer needs. Conducted appointments and walk-ins, ensuring customers' current requirements were met while identifying future opportunities. Provided software support, including installation, configuration, and maintenance of multi-user operating systems, hardware, and software tools. Managed software system upgrades and maintenance, ensuring efficient usage and performance. ๐๐๐ฒ ๐๐จ๐ง๐ญ๐ซ๐ข๐๐ฎ๐ญ๐ข๐จ๐ง๐ฌ: ๐.) Delivered exceptional customer service by advising clients on large business orders and providing comprehensive logistical support to streamline their purchasing process. ๐.) Accurately computed sales prices and processed cash or credit payments, maintaining 100% fiscal accuracy and ensuring a seamless transaction experience for customers. ๐.) Developed and implemented innovative marketing promotions and store campaigns, significantly boosting store revenue and enhancing brand visibility within the local market. ๐.) Proactively contacted new and existing customers to discuss their specific needs, recommending tailored products and services that increased customer satisfaction and drove additional revenue. ๐.) Emphasized key product features based on in-depth analyses of customers' needs and technical product knowledge, resulting in increased customer satisfaction and numerous referrals. ๐.) Introduced customers to new products, systems, and services, leading to a 30% increase in revenues and ensuring long-term customer loyalty and repeat business. ๐.) Effectively displayed products in the store to enhance the customer experience and stimulate purchasing activity, contributing to higher sales figures.