Churchdown, England, United Kingdom
A highly experienced, qualified and determined Telecommunications Engineer and IT Professional gained within the British Army and developed over 23 years. Proactive, conscientious and adaptable team member and manager continually providing support, training guidance and problem solving to deliver the operation and maintenance of military communications and IT systems. Proven ability to quickly learn and exhibit technical adaptability to complete tasks. A tenacious team member with flexibility to lead and manage. Seeking new challenging opportunities to progress as a individual and to further develop self and company.
Team manager responsible for routing, switching and protection of multiple domains using various bearers for connections to facilitate a multi national Headquarters commander and his staff to effectively command and control UK and NATO operations. - Responsible for numerous projects leading to improved network architecture. - Assisted with further integration of UK Defence ICS networks with current MoD CIS equipment. This included various aspects from access to quality of service. - Managed and responsible for multiple types of bearers ensuring that correct policies was enacted. - Monitored remote LANs using information from monitoring tools and the Events Manager to ensure that policies and configuration were correct. - Upgraded VTC network equipment and LAN to allow various endpoints manufactures to work correctly with each other. - Configured and controlled VoIP networks maintained gateway access and routing using various protocols, BSP/E1/SIP to multiple secure domains. - Managed all changes, either as a standard or major change and reported to change boards
Managed circa £98m account for British Army. Line manager and Team leader to both military and civilian employed accountant staff. - Received commander commendation for the work and dedication given to allow the correct reporting and accountability to facilitate the training to function. - Corrected over £3m of accounting errors and prevented further by introducing filing, procedures and ways of working smarter. - Ensured that equipment was repaired or replaced to allow output for the customer. - Reorganised warehouse to provide security and storage of equipment, to current H&S policies and security policies.
Team lead and member of small section to deliver robust secure services to all UK worldwide Operations. Would often work irregular hours with 24/7 out of hours callout rota. - Ensured that equipment was maintained and configured and used as required in policies. - Created and delivered training package to meet new KPIs and evolving services. - Report to service operations on status of links, faults and issues to deliver services.