Barış Sözen

Customer Success Manager | Data & AI Architect

Ankara, Ankara, Türkiye

About

Data & AI Architect | GenAI & AI Platform Leader | Analytical Consultant Data & AI Architect with 6+ years of experience designing and operationalizing enterprise AI/ML and Generative AI and Agentic AI solutions. At IBM, I lead end-to-end AI platform strategies leveraging watsonx.ai, watsonx.data, watsonx.governance, and watsonx.orchestrate on Red Hat OpenShift, enabling scalable, secure, and production-grade trusted AI ecosystems. Delivered high-impact transformation initiatives across public and enterprise sectors, including Turkey’s Climate Change Portal (supporting net-zero strategies) and advanced churn prediction models that increased telecom retention by 15%. Strong expertise in AI solution architecture, GenAI deployment, geospatial analytics, and predictive modeling, covering the full lifecycle from data engineering and ETL pipelines to LLM deployment, fine-tuning, and scalable inference. Hands-on with Python, R, SAS, and modern data platforms. Acting as a trusted advisor, driving customer success through technical leadership, stakeholder alignment, and enablement—bridging business needs with AI capabilities to maximize ROI and accelerate decision-making. Passionate about enterprise GenAI adoption, AI governance, and scalable AI architectures, with a focus on delivering ethical, high-impact solutions in complex environments. Let’s connect to explore AI platform strategy, watsonx-powered transformations, or OpenShift-based GenAI deployments.

Experience

  • Customer Success Manager Architect at IBM
    Sep 2024 - Present · 1 yr 11 mos

  • SAS (2 yrs 11 mos)
    • Analytical Consultant
      Apr 2024 - Aug 2024 · 5 mos

      - Analyzed client requirements for advanced analytical solutions. - Implemented ML, AI solutions to SAS Viya and other advanced analytical tools. - Prepared post-implementation documentation and solution designs. - Ensured high-quality implementation of analytical projects. - Prepared and delivered software demonstrations and presentations. - Conducted SAS training sessions and workshops - Led the sustainability project aiming for net-zero carbon emissions utilizing R/Python, Google Earth Engine, and geospatial analysis.

    • Senior Associate Analytical Consultant
      Oct 2021 - Apr 2024 · 2 yrs 7 mos

      -Led data acquisition, preparation (ETL), processing, modeling, reporting, visualization, and documentation processes for projects. -Produced outputs and continuously worked on improving the quality of outputs. -Take a role on deployment of advanced churn prediction models using SAS Viya -Engineered optimization models for steel manufacturers, maximizing profitability. -Conducted iterative model enhancements, including data standardization and outlier removal, resulting in significant model accuracy improvements. -Conducted training sessions and workshops on SAS Visual Analytics and Machine Learning.

  • Energy Management and Associate Analyst at Enerjisa
    Mar 2021 - Oct 2021 · 8 mos

    - Forecasting energy demand and reporting . - Implemented automation solutions using RPA and Python. - Conducted statistical analysis for loss and leakage, and advanced energy demand forecasting. - Delivered high-quality reports and comprehensive documentation.

  • Data Scientist at Kafein Technology Solutions
    Mar 2020 - Feb 2021 · 1 yr

    - Translated imported products for the Ministry in 24 languages into Turkish using created dictionaries. - Scored translated declarations with TF-IDF matrices and fuzzy match algorithms, generating alerts and creating interactive dashboards on SAS Viya VA.

  • Intership Data Scientist at JotForm
    Sep 2018 - Oct 2018 · 2 mos