Barış Gündüz

Sales Quality Assurance Specialist

Istanbul, Türkiye

About

Digital marketing specialist with hands-on experience in Facebook and Instagram ads, lead generation, and e-commerce. I help brands scale through high-converting ad strategies, audience targeting, and performance optimization. Proven ability to work in fast-paced environments, adapt quickly, and drive results. Open to new opportunities where I can bring measurable growth and innovation.

Experience

  • Site Telekom Müşteri İletişim Merkezi (Istanbul, Türkiye)
    • Sales Quality Assurance Specialist
      Oct 2025 - Present · 9 mos

    • Customer Service Representative
      Aug 2025 - Sep 2025 · 2 mos

  • Social Media Marketing Specialist at For You Association
    May 2024 - Oct 2024 · 6 mos

    • Launched and scaled Instagram content & paid strategy, increasing reach by 300% • Created and optimized Meta Ads targeting 3 different audiences • Designed 100+ social creatives using Canva, CapCut, and Adobe tools • Doubled EU program registrations by redesigning event signup flow & ad copy • Managed weekly website content refresh; increased page traffic

  • Professional development at Career Break
    Oct 2023 - Apr 2024 · 7 mos

    English Course | English Central

  • Store Owner | Vienra Living at Shopify
    Jul 2023 - Sep 2023 · 3 mos

    • Built Shopify store targeting home lighting niche; handled SEO, offer creation, and paid traffic • Managed $1,000+ in Meta Ads spend; delivered 3.7% CTR and 4.0 ROAS in initial campaign • Ran 6 landing page iterations; reduced bounce rate by 28% using scroll depth & heatmaps • Validated product-market fit with early ad feedback, targeting tests, and live customer data

  • Sales Specialist at Etichet
    Jun 2023 - Aug 2023 · 3 mos

    • Engaged with 50+ daily customers; improved conversion rate through real-time needs analysis • Surpassed monthly sales targets by 15%+ using customer-focused product bundles • Assisted with visual merchandising, resulting in 20% footfall lift on promoted items