Zürich Metropolitan Area
Cargo Pricing Management at SWISS Loughborough University Alumni
- Drive profitable revenue growth by developing and maintaining productive business relationships with local and global accounts - Manage pricing matters in cooperation with HQ - Monitor market trends and competitor activities and formulate strategies to counter - Investigate and respond to customer complaints and restore customer confidence. Advise management on feedback received from customers about ways to improve product quality and standards of service. - Manage projects such as the introduction of CRM Salesforce and quoting tool SkyConnect - CRM Salesforce superuser for Switzerland
• Management of the airline`s charter portfolio • Key account management for corporate clients • Customer visits and attendance of industry fairs • Procuring market intelligence on customer`s needs, competition and aircraft required • Operational planning and management of interdisciplinary teams • Target setting and continuous forecast update • Performance control with preparation of monthly financial reports and cost controlling
IT Finance - Management Reporting and Brokerage and Clearing divisions - Monthly and YTD cost variance analysis - Liaising with colleagues, senior managers and VPs
Responsible for various charity and social projects such as: - Christmas shoebox appeal for the children in need with Age of Hope foundation - Christmas ball - Volunteering coordination at a sports day