Sharjah Emirate, United Arab Emirates
Experienced Project Coordinator with over 7+ years in project coordination, planning, and control. Proven track record in enhancing operational efficiencies and ensuring client satisfaction through effective process implementation. Skilled in MS Office, MS Excel, and customer service delivery solutions. Key Skills: Project Coordination & Support Client Relationship Management Process Implementation & Improvement Onboarding & Offboarding (TOS) Technical Proficiency (MS Office, MS Excel)
Develop and maintain project plans, schedules, budgets, and resource allocation. Monitor and track project progress, risks, and issues, and develop solutions to address them. Manage project teams, including assigning tasks, setting priorities, and providing guidance and support.
• As a senior executive, I understood the requirement of the Service Delivery manager to ensuring timeliness in critical deliverables and provide qualitative output. • Fulfilled tasks delegated by resource manager to support the accomplishment of identified goals related to current projects by maintaining trackers. • Handled activity with regards to project code creation and modification, PRF creation, on boarding & off boarding, assigning and delimiting the employees through RAS, billing the invoice to the customer. • Assist the project by doing AUDIT activities in a monthly basis to avoid escalations and show the account that is running correctly. • Will do the on boarding and off boarding tasks in TOS in a certain time limit to avoid audit compliance.
• As a team member, I understood the requirement of the client to ensuring timeliness in critical deliverables and provide qualitative output. • Fulfilled tasks delegated by Team leader to support the accomplishment of identified goals related to current projects • Handled activity with regards to Project creation, Budgeting, Allocating employees, Invoicing, Invoice Submission • Assist the Team Members in the production and maintenance of project plans