Bala Chivukula

IT Executive | Program Management | IT Transformation | Project Portfolio Management | Vendor Management | Budget Management | Mergers and Acquisitions

Bethel, Connecticut, United States

About

Hello everyone! I am a results-driven professional with 25 years of experience in transforming and managing Enterprise Applications with keen focus on driving organizational system and people efficiencies. Throughout my career, I've been recognized for; • Delivering large and complex IT transformation projects across multiple countries. • Overseeing enterprise applications portfolio covering HR, ERP, CRM, and marketing business areas. • Implementing effective strategies to run global IT operations. • Enabling enterprises to transform complex IT application landscapes to run with minimal manual intervention.

Experience

  • Vice President Enterprise Solutions at Merative
    Jul 2022 - Present · 4 yrs 1 mo

    In my current role, I lead internal IT transformation efforts supporting Merative business by migrating to cloud/SaaS solutions as part of a $3.5B divesture from IBM. I automate e2e business process flows, such as Quote to Cash, Order to Cash, and Hire to Retire. I oversee and negotiate AMS Operations vendor contracts and business SLAs. Furthermore, I lead global team that maintains enterprise systems in support of business functions of the company, including Marketing, Sales, Finance, Q2C, Procurement, HR, and Talent. • Led setup of enterprise portfolio of business applications, leveraging cloud/SaaS vendors as part of divesture from IBM. • Leveraged lessons learned from prior divesture experience to deliver a zero on-premise system architecture. • Partnered with C-suite leaders, to design and implement system architecture to minimize data integrations and manual operations to drive revenue recognition and employee engagement. • Managed internal and vendor resources to develop strategic IT platforms and optimized application landscape technically and financially. • Built and staffed internal CIO team of 40+ IT professionals globally including tower leads and senior technical professionals. • Provide strategic direction for global technical team of 100+ CIO IT professionals and vendor AMS provider. • Develop and execute strategies to reduce IT operational costs and contribute to company's bottom line.

  • Vice President - Hire to Retire Applications at Kyndryl
    2020 - 2022 · 2 yrs

    In my past role, I led Enterprise applications setup for Kyndryl divesture, a $19B company with 90K employees, from IBM a setup of 300+ applications, spanning Sales & Marketing, Finance, HR, WFM, and other critical business areas. I followed by an assignment to lead HR IT and Workforce Management business area at Kyndryl. • Led technical design teams to identify critical applications needed for Day 1 and decided on segmentation approach. • Managed 200+ IT professionals to establish Day 1 system architecture and application setup of 300+ enterprise applications, 100+ integrations including security aspects of 150+ soft segmented applications. • Negotiated contracts with SaaS providers such as Salesforce, Workday for Kyndryl • Delivered systems to improve employee engagement and value to business by collaborating with business teams, including CHRO, COO, and other leadership teams. • Established strategic IT platforms and exited transition services agreements. • Streamlined e2e processes for Talent and Workforce management. • Optimize and reduce IT operational costs for company's bottom line. • Led and oversaw talented team of 300+ global IT professionals. • Built and steered CIO HRIT team.

  • IBM (13 yrs 1 mo)
    • Executive Director, HR IT
      2016 - 2020 · 4 yrs

      Lead and transformI led Global HR IT systems and programs. Furthermore, I established and provided direction for HR-IT portfolio. • Administered team of HR IT professionals supporting infrastructure and software processes $1B payroll/year. • Optimized business operations and saved $370M/year by transforming HR IT portfolio of applications. • Delivered $120M in cost savings by outsourcing payroll operations. • Planned and managed financial responsibility of $140M per year. • Directed global IT team of 500+ IT professionals. • Saved cost by integrating multiple IT processes. Global HR IT Portfolio at IBM

    • Global Leader
      2009 - 2016 · 7 yrs

      I served as CIO leader for Workday for IBM program. I provided thought leadership and developed strategic direction for HR-IT portfolio. • Enabled sunset of aging legacy solutions, resulting in IT cost savings and improved employee experience by transforming HR IT portfolio by migration to SaaS solutions across 110 countries and 400K employees. • Delivered 500M cost savings by migrating to cloud/SaaS. • Upheld financial responsibility of $70M each year. • Led resource management of 160 FTE globally. • Established and streamlined e2e HR and IT processes. • Sunset and consolidated 100+ legacy applications. Additional Experience: Program Manager, IBM GBS Multiple Technical roles, IBM

    • Global Program Manager
      2007 - 2009 · 2 yrs

      Program Manage a Global project

  • IT Manager at IBM
    2001 - 2006 · 5 yrs

    Manage IT teams IBM internal applications such as Sales Incentives, Opportunity tracking, Marketing IT, Configure, Price and Quote (CPQ) systems