Ayşenur Çağlayan

Principal Data Governance Manager | IT Governance | IT SOX Compliance | GRC Service Owner | IT Business Analyst | Internal Audit | Internal Control

Istanbul, Istanbul, Türkiye

About

Experienced Data Governance and IT Governance professional with over 10 years of experience in audit, governance, risk, and compliance (GRC) functions across telecom, banking, and consulting industries. Strong cross-functional leadership in IT Governance, Data Strategy, Audit, and Business Analysis, ensuring transparent, reliable, and compliant ecosystems.

Experience

  • Principal Data Governance Manager at Turkcell Technology
    Jun 2024 - Present · 2 yrs 1 mo

    Leading enterprise-wide Data Governance and IT Governance initiatives at Turkcell Technology, ensuring SOX compliance and alignment with corporate risk strategy. Have responsibilities on both IT governance and data governance initiatives. I have support role as business analyst for HR education tool. Service owner of Archer tool in company. IT Governance responsibilities: -Single point of contact (SPOC) in the company on SOX IT audit management activities -Coordinate and managing both external and internal IT SOX audit activities -Lead the preparation of required documentation and evidence for audits. -IT audit findings follow up -Work with various IT teams to facilitate the implementation of audit tasks -Prepare regular reports on the status of audit findings and actions taken -Ensure IT policies and procedures align with SOX regulatory requirements -Communicate with stakeholders at all levels regarding audit findings, evidences and compliance issues. -As service owner of Archer GRC tool, own the service roadmap , follow up backlog via Jira. -Manage the Archer GRC Tool service budget. -Manage the authorization responsibilities on GRC tool. Main responsibilities on data governance as below: -Implement data governance frameworks and policies to maintain data integrity and security in the organization -Manage structured data monitoring results via Ab Initio tool. -Managing the implementation process of Dynamic Data Masking tool on Databases to ensure data privacy in scope of KVKK laws. -Train and guide teams across the organization on data governance usage. -Organize meetings with business units to help them identify their data and assets generated from their activities. -Import the relevant data and assets into the Ab Initio tool. Business Analyst responsibilities: Starting from Oct 2025, i also have business analyst role on company's HR education tool. Analyse business processes and customers needs and translate to developers.

  • Data Strategy Manager at TEB
    Jan 2023 - Jun 2024 · 1 yr 6 mos

    Responsible for -Data Analysis. Use SAS Enterprise to analyse customer data -Coordinate projects with IT department to increase data integrity and completeness. -Data Governance. Use AB INITIO and INFORMATICA to be in line with our data quality standarts -Close follow up on data in scope of GDPR

  • IT Advisory Senior Manager at KPMG
    Nov 2022 - Dec 2022 · 2 mos

    Data Governance Advisory

  • TEB (5 yrs 3 mos)
    • Data Strategy Manager
      Dec 2020 - Nov 2022 · 2 yrs

      Responsible for -Data Analysis. Use SAS Enterprise to analyse customer data -Coordinate projects with IT department to increase data integrity and completeness. -Data Governance. Use AB INITIO and INFORMATICA to be in line with our data quality standarts -Close follow up on data in scope of GDPR

    • Head Office Control Manager
      Sep 2017 - Dec 2020 · 3 yrs 4 mos

      -Monitoring and measuring banking processes, policies and procedures -Developing recommendations to correct control deficiencies and provide ideas for process improvements -Preparing management presentations for board of directors regarding findings of Head Office Control Department quarterly -Managing controls each quarter over KYC “Know Your Customer" and compliance AML processes according to BNP Paribas procedures and reporting directly to BNP Paribas Paris Head Office -Following Fundamental Monitoring Points in Internal Control Department -Process Controls managed by me are; Customer Data Quality (CRM), Retail Banking Follow up , Salary customers, Mortgage Process, Payment Systems, Corporate Credits Administrative Follow up, Real Estate Appraisal Process etc..

  • DenizBank (7 yrs 8 mos)
    • Senior Auditor
      Jul 2014 - Aug 2017 · 3 yrs 2 mos

      -Contributing to the execution of the annual audit plan -Developing internal audit scope -Conducting interviews of business managers to gain understanding of their business processes and to identify inherent risks and mitigating controls. -Preparing internal audit reports reflecting the results of the work performed -Developing efficiency recommendations in consultation with other audit engagement staff -Performing investigations on fraud related areas -Examining ACL scenarios -Scheduling and conducting presentations at meetings with management as needed. -Educating assistant auditors -Managed below process audits at DenizBank HeadOffice & Subsidiaries Audit Team during 3 years -Digital Banking -Credit Cards -Bancassurance -MetLife Life Insurances -Pysical Security -DenizBank AG Credit Process -Human Resources Recruitment Process -ATM & E-Teller Process -Card and Pos operations

    • Auditor
      Jan 2010 - Jul 2014 · 4 yrs 7 mos

      Performed approximately 50 branch audits during 4 years and also made several investigations about loans and operational loss.