Lagos, Lagos State, Nigeria
I'm a customer focused graduate with experience in supporting customer engagement , sales operations, stakeholder communication , business growth initiatives. Skilled in managing customer relationships, coordinating communication across multiple channels , maintaining accurate records and supporting revenue - generating activities. Through roles in customer success, sales support and operations , I have developed strong problem-solving , communication and organizational skills while working in fast-paced environment. I am passionate about building meaningful customer relationships,contributing to business growth and developing expertise in commercial operations, business development and financial services. Open to opportunities in Customer Success, Sales Support, Commercial Operations, Business Development and Graduate Trainee Programs.
Managed customer interaction and identified customer needs. Maintained customer records and follow-up activities. Prepared report and tracked customer trends. Built long-term customer relationship and supported retention initiatives.
Managed customer communication across phone, WhatsApp and other social media platforms. Maintained accurate customer records. Built trust-based customer relationship.
Supported operational and customer-facing activities. Tracked inventory and workflow progress. Assisted with reporting business documentation. Coordinated daily operational activities.
Managed training schedules and facilitator coordination. Tracked participants progress and attendance. Resolved participants concerns and supported program delivery.