Swindon, England, United Kingdom
WHAT I DO At some point, every growing business hits the same wall: leads slip through, follow-ups are late, spreadsheets multiply, and someone says, “We need to hire another person.” I step in before that hire becomes necessary. I build real automation systems that actually run business operations, using Airtable, Make, Zapier, and Notion. From lead capture to pipelines, follow-ups, reporting, and internal workflows — I replace repetitive, error-prone tasks with systems that work automatically and reliably. ________________________________________ WHY I DO IT I’ve watched smart teams burn time and money on work software should already be doing. Manual processes don’t just waste time — they create hidden costs: missed opportunities, slow response times, and unnecessary hires. Automation fixes this by removing friction from everyday operations. I do this work because when boring tasks are automated, teams move faster, founders think clearer, and businesses scale without chaos. ________________________________________ MY APPROACH Tools don’t fix broken processes. Systems do. I don’t start with Airtable, Zapier, or Make — I start with how the business actually works. I map the flow of data, identify failure points, and design workflows that run in the background without constant babysitting. Every system I build is: • Designed for real-world execution • Tested under real usage • Documented for long-term reliability • Built to scale as operations grow ________________________________________ MY SKILL SETS If a workflow breaks in production, I know how to fix it — not just explain why it broke. • Airtable system design (bases, relationships, automations, dashboards) • Zapier & Make (multi-step, conditional, and complex workflows) • CRM automation, pipeline tracking, and reporting • Integrations with forms, websites, WhatsApp, email, Google Sheets, and third-party tools • Workflow troubleshooting, optimization, and documentation Hard Skills Good automation is invisible — until it stops working. • Workflow design and execution • Debugging broken or unreliable automations Soft Skills • Clear communication with technical and non-technical teams • Meticulous attention to detail • Independent problem-solving ________________________________________ WHY CONNECT WITH ME If your team is doing repetitive work by hand, you’re paying twice — once in time, and again in salary. If you’re looking for someone who builds systems teams actually rely on, not just nice-looking workflows, let’s connect. Reach out to me at [email protected]
Design and implement end-to-end automation systems for business operations using Airtable, Notion, Make, n8n, and Zapier. Build CRM workflows, lead capture pipelines, and reporting systems for service businesses and agencies.
1. Serve as primary point of contact for customer enquiries, managing high-volume inbound calls with professionalism and efficiency 2. Collaborate across departments to ensure seamless information flow and fast issue resolution 3. Consistently achieve top-quality management scores and customer satisfaction ratings
With five years of experience as an accomplished Grant Writer, I have proven my ability to assist both profit and non-profit organizations in securing essential funding. My career has been marked by innovative approaches to grant procurement, strong teamwork, and effective project management within tight deadlines. As a Freelance Grant Writer on platforms like Upwork, I have delivered tangible results. Over four years, I have secured funding awards totaling over $800,000 for various organizations. My responsibilities have included crafting comprehensive proposals, reports, acknowledgments, and budgets for diverse funding sources, including foundations, corporations, government agencies, and individuals. I continually research new funding opportunities at federal, state, and local levels, along with private foundations. Working closely with program, financial, and development staff, I create compelling narratives, meet evaluation expectations, and develop accurate budget components for proposals and reports. I pay meticulous attention to document formatting, ensuring consistency and adherence to style guides. I also maintain a well-organized calendar to track funding opportunities, proposal due dates, RFP releases, and annual grant and contract opportunities.