Istanbul, Türkiye
I am currently working as a technical analyst, actively contributing to both business and technical sides of various projects. I take part in key initiatives across different domains, allowing me to develop a well-rounded perspective and adapt quickly to changing project needs. I enjoy collaborating with cross-functional teams, analyzing requirements, solving problems, and ensuring the successful delivery of outcomes. With a strong interest in continuous improvement, I’m always seeking ways to expand my skill set, support my team more effectively.
Turk Telekom Project
Technical BSS Analyst / Bouygues Telecom Project -Monitoring and analyzing the business needs of the customers, preparation of detailed documentation and reports for the software team. -Identify detailed business requirements and user stories, use cases, and design screen mock-up accordingly. -Assisting customers during the user acceptance phase to facilitate successful adoption of the system. -Translated complex business needs into clear technical instructions, facilitating smooth collaboration between business and development teams. -Facilitating communication between technical and non-technical stakeholders, translating complex requirements into actionable tasks. -Developing scripts to configure the system using Oracle/PostgreSQL. -Determining product specifications by studying business functions. -Performing advanced training sessions for operational teams, providing in-depth instruction on system behavior, configuration techniques, and best practices. -Constructing business flow diagrams . -Maintaining close collaboration with international stakeholders. -Guiding development - QA teams through the solution complexity and actively help solve obstacles.