Appleton, Wisconsin, United States
-Serve as the primary point of contact for strategic accounts, accountable for executing account plans, aligning with internal operational teams, and delivering exceptional client outcomes. -Drive account growth through proactive relationship management, contract oversight, performance monitoring, and delivery of value-added solutions. -Act as a trusted advisor to clients while facilitating cross-functional alignment across operations, finance, and executive leadership. -Manage and support the long-term success, profitability, and retention of key customer accounts through strategic engagement and continuous improvement. -Lead high-impact account planning sessions and quarterly business reviews to align client goals with innovative, results-driven strategies. -Resolve complex challenges by partnering with operational teams and executive stakeholders to ensure seamless service delivery and maximize customer satisfaction.
Respond to fire and emergency calls as part of a team Assist in fire suppression, rescue operations, and emergency medical services Participate in regular training exercises and community outreach programs