San Francisco Bay Area
Proven executive with experience in Data Centers, AI, SaaS, FinTech, Digital and Technology organizations from Silicon Valley companies Cisco, GE, E*Trade, NYSE/ICE/Ellie Mae, Jamf and Nutanix in building efficient organizations that are responsible for Strategy, Planning, Business Operations, Solution Delivery, PMO, Budgeting, M&A - Acquisition Integrations, Sourcing & Procurement, Vendor Management, Technical Leadership and Engineering. Experienced leader in o Establishing Program Management Office (PMO) o Defining strategy, long-term goals & OKRs in partnership with C-leaders/leadership team o Translating high-level strategy into operational plans, initiatives, and metrics o Leading sourcing & procurement organization (&VMO ~$300M) o Transformational programs using Scaled Agile Framework (SAFe) - e.g: Quote to Cash, StateRamp o Being trusted advisor for CIO/CTO/CDO and support special projects & day-to-day business operations o Portfolio management, program management, project management, change management, communication o M&A - Acquisition Due Diligence, Integration from Announce to Close to Full Integration o Leading steering committees for executives collaboration and to remove roadblocks o Budget management, vendor mgmt, business operations reviews o Yearly and quarterly planning, org capacity planning, resource planning o Tracking performance metrics, defining OKRs & KPIs o Developing talent, mentoring, building high performing teams o Staff operations such hiring, retaining, location strategy o Presentations to C-level executives, board presentations o Navigating ambiguity and creating clarity
As a Head of PMO, Architecture & Chief of Staff reporting to CIO in Engineering org, I am responsible for: Building PMO function with a high-performing team of Architects and TPMs Leading long range plans, transformational plans, annual planning, budgeting, staff operations, technology strategy and planning Be an advisor for CIO in all strategic and operational initiatives Establishing governance, standardizing methodologies, solutioning architecture End-to-end execution of all IT related programs & operations including : o Designed & deployed scalable GPU Clusters (HGX, MGX, B300, RTX 6000) in Nutanix Data Centers o AI Programs for Enterprise, identifying usecases, tool evaluation and implementation (Glean, Gemini, Copilot etc,.) o Datacenter deployment programs, networking, infrastructure (DC scalability, reservation system, lifecycle mgmt, asset inventory, network segmentation etc,.) o Cloud Operations & Mgmt including FinOps (AWS, Azure, GCP) o End user computing (ITOM, MDM, Software asset mgmt (SAM) etc,.) o Cybersecurity (AI Security, Zero Trust, conditional access, DLP etc,.) o Business Applications & Integrations (ServiceNow, Workato, Workday, Oracle, etc,.) o Stakeholder management, Communication and Change mgmt
1. HEAD OF OFFICE OF THE CIO reporting to CIO: • Lead Strategy & Planning org(~20+ team), help translate vision into strategy. • Be an advisor for CIO on all things related to technology strategy, roadmap, benchmarking w/Gartner tools, presentations, annual planning w/FP&A, review of actuals vs budget, T&E, resource planning, staff operations, performance mgmt., planning & execution supporting all functions reporting to CIO- InfoSec, IT, Applications, Facilities, Operations. • Lead Project & Program mgmt(PMO) of enterprise projects that impact all Jamf incl. transformational projects such as ERP implementation, Quote-to-Cash, StateRamp, transforming onboarding & offboarding experience, M&A - acquisition integration, agile transformation. • Established portfolio governance, intake framework, ServiceNow SPM, OKR, KPI & metrics-driven dashboards for throughput & project velocity. 2. HEAD OF GLOBAL PROCUREMENT in Finance: •Built centralized sourcing & procurement org w/scalable supplier ecosystems, category management for best-in-class pricing in all spend categories: hardware, software, cloud, legal services, temp workforce, telecom, infra, marketing events, facilities leases, HR’s Employee of Record (EOR) & more. •Defined sourcing & procurement strategy aligning to business goals, cost savings targets, governance, RFP framework, built policies, standards for vendor engagement, ESG, vendor relationships & QBRs. •Implemented AI-driven vendor risk mgmt(ORO Labs) reducing vendor onboarding time by 20%, dashboards & spend analysis for forecasting, cost transparency & real-time tracking. •Led procurement M&A integration, SLA enforcement, contract negotiations, contract dispute management, cost optimization, application rationalization, budget tracking, T&E policy enforcement (Concur) & risk compliance. •Led Procure-to-Pay transformation (Oracle Fusion) improving cycle time by 25%, streamlined payment process, contract review process, compliance& audit readiness.
Ellie Mae was acquired by New York Stock Exchange (NYSE) owner, Intercontinental Exchange (ICE). As a Head of Office of the CIO and a trusted advisor to CIO, I • Built the PMO organization that was responsible for delivering about 50+ strategic projects that were cross functional. • Led multiple acquisition integrations that impacted about 3500 employees’ tools, apps, and processes in 4 different countries. Built playbook, 30-60-90 day plans • Be a Chief of Staff to CIO in supporting special projects, taking care of staff operations, presentations, all hands, analytics & reports etc,. • Managed the organization’s annual budget. • Led sourcing and procurement org. Engaged multiple resellers & vendors for competitive pricing that resulted in 15% cost savings. Key responsibilities include: Running the Office of the CIO o Budget management & approvals for the organization budget of ~ $75MM, own the P&L, vendor management o IT roadmap & strategy, IT Communications, Business operations, metrics, operational reviews o Staff Operations, hiring, retaining, location strategy, performance ratings o Annual and quarterly planning, IT Annual Reports, C-level presentations o Trusted advisor for CIO & leadership team Leading PMO organization o Program and project management of IT Infra & Ops, InfoSec, back office, and front office applications projects with the project success rate of 100% o Portfolio management, governance & prioritization, capacity planning o Develop strategy to remove org inefficiencies o Change management, risk mgmt., BCP, DR plans o Partnerships with cross functional leadership teams such as Finance, HR, Security, Engineering, Cloud Operations, Legal Leading Acquisition Integrations o Due Diligence, 30-60-90-day plans, playbook, integration roadmap o Gap analysis, documenting requirements & solutions, vendor evaluation, project execution, integration Special Projects o Examples: Return to office readiness, security & compliance, Soc audits
Application Development(AppDev) org has 500+ resources responsible for delivering technology solutions for Etrade. My responsibilities as a Director, Biz Ops & Chief of Staff reporting to SVP of AppDev - CTO were: o Manage budget of $75MM/yr and staff operations of 500+ resources org o Own the business operations and P&L of AppDev org, be the trusted advisor for SVP of AppDev and leadership team, provide insights, recommendations, vision & mission o Product and Program management, drive operational excellence, agile adoption o Maintain confidentiality in handling sensitive information o Keep all orgs in AppDev aligned to key strategic priorities, define & measure KPIs o Manage contract negotiations, purchase orders, invoices, payments, vendor relationships o Define & drive strategic technical initiatives as Developer Productivity & special projects o Prepare presentations for board meetings, exec communications, o Drive growth, diversity hiring, interns & college hire, compensation discussions, performance rating calibration, and location strategy for the org o Lead talent mgmt, training, career development, coordinating with Head of Talent mgmt o Manage strategic off-sites, quarterly operations reviews, quarterly & yearly planning
Sr. Business Operations Leader – Data & Analytics Platform Responsible for • Being advisor for SVP on organizational strategy, special projects, process improvements • Managing ~$70M+ Budget, yearly planning, cost optimizations, metrics & reporting • Pricing strategy and Liquidation of Data Lake platform services such as Greenplum, Pivotal and Hortonwoks Hadoop, Talend licenses, Tableau licenses. • Client engagement with all GE business teams such as Power, Aviation, Finance, CoreTech etc,. regarding liquidation of Data Lake platform • Program management, cost reductions, process optimizations, strategy, resource planning, program planning, client engagement, metrics, KPIs and executive presentations • Contract negotiations, purchase orders creation and invoices mgmt • Staff operations, hiring, coaching and mentoring team members