Netherlands
Headline : I am a fintech product leader with expertise and deep knowledge in global payments, regulation,risk, compliance, mobile experiences, user research & design. I am Customer focused Product Leader with a knack for creative problem solving leading cross functional teams. I have the experience of working with senior leadership teams to craft long term product vision and roadmap as well as engaging to solve problems on the fly to develop short, medium-term solutions. Launched the Snapdeal 1-hr refund Product within a very short period to automate CoD refunds. Conceptualised and delivered the Paysafe iGaming payments platform. Also built a global merchant experience product suite to enable smooth and simple experiences for businesses and consumers. In-depth knowledge of the global payments industry. Built a global team of 12 high performance PMs to accelerate product conceptualisation and delivery. Product Skills: User Research, UX Design, Business & Product Strategy, Stakeholder Management, Mobile experiences, SDLC and Product delivery Other Skills : Leadership, Building high performance teams, Ability to map business goals to technical objectives, communication and interpersonal skills
✓ Led the product and technology due diligence for 2 potential acquisition targets, developed the product & tech integration strategy for the successful acquisition ✓ Re-launched PayNPlay in NL with an effective GTM strategy to meet revised compliance requirements ✓ Led a cross-functional team to of PM, data scientists & developers to create an affordability solution to cater to new compliance guidance from the UK Gaming Commission
Microsoft family safety apps enable parents to set guardrails for their children’s activity on Windows, X-box & Android devices. I led 3 PMs & user researchers to strategically drive consumer growth across several markets. ✓ Drove user research, product development & strategy to increase user adoption (15 Mn new users) and improve user satisfaction with Microsoft family safety Android, iOS apps - improved rating from 2.8 to 4.2 ✓ Led a cross functional team to conceptualise a new activity reporting strategy & framework that reinforces the parent-child relationship in a non-intrusive fashion and highlights risk situations
Led a global team of 12 Product Managers to drive product strategy & roadmap for merchant acquiring across Paysafe. Delivered 3 key strategic products that went on to the Group CEOs top 10. Promoted thrice in 3 yrs. ü Part of the CPOs leadership group that drives prioritization and roadmap across all Paysafe BUs & geographies ü Built a high performance global team of 12 Product Managers to manage the complexity of building scaled products that operate in various geographies and accelerate product launch ü Led the effort to create a Merchant Experience product team to formulate product strategies for SMB & ISV verticals and create unified, consistent experiences across all stages of merchant and partner lifecycle ü Conceptualized and launched an ‘Account Boarding Suite’, a ‘Payments API’ and a ‘Business Portal’ that helps merchants and ISVs accept payments from all payment methods and manage their accounts – all part of Group CEO’s Top 10 ü Drove the development for a common UX framework & component library for all front-end applications – improved ease of training, product adoption and cut development time by 20% ü Evangelized and delivered the transformation of disparate product stacks into a common shared service platform – an org wide initiative to drive extensibility and efficiencies of scale
Leading teams on development of products to automate merchant onboarding and improve merchant experience across all Paysafe payment products (gateway, wallets, pre-& post-paid) across the globe.