Hyderabad, Telangana, India
Industry Experience (12+ Yrs) - Retail ( Online & Offline ) Functional Experience: 1. Supply chain management 2. Inventory management 3. Ware-housing 4. Order management 5. Vendor management 6. Transportation & Logistics operations 7. Operations management 8. First Mile & Last Mile delivery 9. Store Management 10. P&L 11. Loss prevention control
* Heading Overall operations. * Streamlining the business. * Developing SOP for a new process. * Monitoring warehousing operation. * Supply Chain * First & LAST MILE Operations. * Acquisition of new Vendors/Franchisee. * Work with different stakeholders. * Taking care of B2B and B2C orders. * Increasing city revenue by on-boarding new B2B clients. * Vendor Management. * Overall managing the sourcing, on-boarding, and training team. * Recruitment experience in hiring employees (Volume hiring/bulk hiring).
• On-boarding the team & managing the Zone Operations with a team of 700+ members in East Zone. • Handling 6+ Clients Operations • Responsible for P&L of the region • Planning, leading, executing entire Zone (Last mile operations) strategy • Ensuring highest level of customer experience is adhered • Ensuring 100% picking and last mile delivery management metrics are met daily • Aligning the 3PL partners to the business requirements. • Responsible for New business development & retention. • Reconciliations and payment process • Ensure vendors payments and vendor retention • Achieve Zero lost shipment, shrinkage within hub and enroute. • Achieving Cost per Shipment. Maintain the cost of operations as per budget. • Ensure 100% ZTP (Zero Tolerance Policy).
Onboarding the team & managing the area assigned for Supply chain with a team of 250 members. • Responsible for P&L of the region • Worked with all major E-commerce players on LMD, FMP, Middle mile & Fulfilment centre. • Worked with Big Basket, Amazon & Flipkart on LMD Model. • Aligning the 3PL partners to the business requirements. • Responsible for New business development & retention. • Reconciliations and payment process. • Responsible for Transport business B2B & B2C • Ensure vendors payments and vendor retention