Bengaluru, Karnataka, India
Data Operations and Supply Chain Specialist with 3+ years of experience in optimizing processes, managing vendors, and leveraging data to drive operational improvements. Skilled in enhancing customer experience, streamlining processes, and collaborating with cross-functional teams. Proficient in analyzing complex datasets, identifying trends, and supporting strategic decision-making. Open to collaborative opportunities to contribute and grow in the operations and analytics domain.
1. Analyzing operational data and preparing reports for stakeholders. 2. Monitoring performance metrics and providing actionable insights. 3. Managing purchase orders, vendor coordination, and timely payment processing 4. Resolving operational issues and maintaining strong vendor relationships. 5. Managing procurement of rider assets and ensuring timely deliveries.
1. Oversaw and optimized hub operations. 2. Drove KPIs to enhance delivery experience. 3. Analyzed data to improve supply chain efficiency. 4. Implemented OBD and OCC to boost customer satisfaction. 5. Reduced fraud and collaborated with cross-functional teams.