Alexander Valkenberg

CEO & Board Director | Business Process Outsourcing (BPO)| Digital Transformation, M&A, Growth & Value Creation | ex-JPMorgan, NASA

Paris, Île-de-France, France

About

Experienced CEO (>20 years) with a proven track record implementing strategic vision and transforming organizations through leadership: people, processes, and technology. Results include consistent leadership in revenue and profit margin growth and customer & employee satisfaction improvement. Experience growing businesses organically or through acquisitions; significant experience restructuring global companies. A lifelong passion for innovation and technology and a firm believer that people, their engagement, and dedication to the company's mission make all the difference!

Experience

  • Chairman of the Board of Directors at Novostia
    2022 - Present · 4 yrs 6 mos

    - Development of a new & innovative mechanical heart valve - Currently in clinical trials (first in human)

  • CEO SW Europe (France, Benelux, Italy, Spain) / Member SPS Executive Board at SPS
    2022 - 2025 · 3 yrs

    - Private Equity owned - Business Process Outsourcing (BPO) - EWS and BPS - On-shore, near-shore & off-shore - Digital Transformation (OCR, AI, machine learning) - SaaS solutions and platform development for multiple clients - Focus on Consumer Retail, HR, Banking, Insurance, Education, OPCO, Health Care & Health Insurance front & back office tasks - Transformation of internal information/document management processes > 2000 employees

  • Swiss Post (13 yrs 1 mo)
    • Swiss Post Solutions - CEO SW Europe (France, Benelux, Italy, Spain) / Member SPS Executive Board
      2016 - 2022 · 6 yrs

      - Organization of carve out - Business Process Outsourcing (BPO) - EWS and BPS - On-shore, near-shore & off-shore - Digital Transformation (OCR, AI, machine learning) - SaaS solutions and platform development for multiple clients - Focus on Consumer Retail, HR, Banking, Insurance, Education, OPCO, Health Care & Health Insurance front & back office tasks - Transformation of internal information/document management processes > 2000 employees

    • Swiss Post Solutions - COO Global & CEO France / Member of the SPS Executive Board
      2012 - 2016 · 4 yrs

      - Business Process Outsourcing (BPO) - Digital Transformation (OCR, AI, machine learning) - SaaS solutions for multiple clients - Focus on transformation of document/information management processes >8000 employees

    • Swiss Post Solutions - CEO / CFO France, Benelux & Slovakia
      2009 - 2012 · 3 yrs

      - Business Process Outsourcing (BPO) - Digital Transformation >1000 employees

  • Co-Founder & CEO at Vigilint
    2006 - 2009 · 3 yrs

    - SaaS platform - Planning, coding and product structuring of a software allowing the search, classification, and analysis of global patent information (out of several hundred databases) - Technology & economic competition monitoring - Confidential exit

  • Vice President, Founding Team at Inquam Ltd, Zappholdings Ltd
    2001 - 2006 · 5 yrs

    - Private equity with focus on cellular telecom assets CDMA450 technology - Multiple acquisitions of telecom companies & assets in distressed environments in Europe - Negotiation of multiple cellular licenses in Europe - CEO of Dolphin Telecom in France 2002/2003