New York, New York, United States
Sales Development Representative at Rippling with a diverse background in customer service, hospitality, social media management, and content creation. Happy to be here :)
Continuously monitored sales trends, new product launches, and promotions aligning sales strategies with current market demand Executed inventory management and stock replenishment ensuring optimal product availability for store operation Updated product pricing to reflect current sales, increasing ease of customer navigation and enhancing experience Reported daily inventory and stock replenishment metrics to leadership to enable customer-focused merchandising decision
Oversaw ~50 private events for high-end clientele Orchestrated elite customer experience by supporting unique requests, prioritization personalized service and collaborated with colleagues to delegate duties efficiently Maintained up-to-date knowledge of menu specials, allergens, ingredients, and preparation methods to provide accurate, personalized service to customers each shift
Designed artwork, photographed menu items, and collaborated with influencers to enhance social media/restaurant engagement Applied knowledge of menu specials and dish details in preparation for unique customer requests to ensure tailored service Managed online and call-in reservations to coordinate accurate schedule and prevent overbooking Coordinated and oversaw written and verbal customer communication (scheduling larger parties, customer experience feedback and special requests)