☕ Austin Allen

Pre-Sales Leader | Enablement | Cybersecurity | AI Native SecOps | Speaker

Indianapolis, Indiana, United States

About

I'm a technical leader who bridges the gap between complex security products and real-world business application, fluent enough to go deep and business-minded enough to translate it into value. Over the last several years I’ve managed solutions architecture teams, established pre-sales systems, trained SEs, enabled channel partners, and took the stage at industry events across the cybersecurity space. If you've made it this far, let's grab coffee! ☕

Experience

  • Sr. Solutions Engineer at Exaforce

    I’m helping define and scale the technical pre-sales function from the ground up. My role sits at the intersection of cybersecurity, automation, and AI - working closely with CISOs, SOC leads, and security engineers to help them radically improve their detection and response workflows using agentic AI. Key Responsibilities: • Build the foundation for a world-class Solutions Engineering function, shaping team structure, playbooks, demo flows, and technical positioning. • Lead technical discovery, demos, and proof of concepts (POCs) for enterprise security teams exploring AI-driven SOC automation. • Serve as a trusted advisor to customers, helping them map Exaforce’s AI agents (Exabots) to their security stacks-including SIEM, EDR, cloud, and ticketing platforms. • Partner closely with Account Executives to drive pipeline growth and accelerate sales cycles with compelling technical validation. • Act as a field-to-product liaison, capturing product feedback, surfacing use cases, and collaborating directly with engineering on roadmap priorities. • Develop technical enablement material and demo environments to support future growth of the Solutions Engineering team.

  • Member at PreSales Collective

  • Director, Global Solutions Architecture at Airlock Digital

    Led the global Solutions Architecture function at Airlock Digital, the world's leading application control and allowlisting platform. Responsible for globally hiring, training, and building the SE team from the ground up, defining process, playbooks, and culture for all facets of technical pre-sales. 🏆 "Quota Crusher Award" 100%+ to revenue plan 🎯 74% SE Team Global POC Win Rate 🌍 Built and scaled a global SA team across multiple regions • Developed demo & POC playbooks that drove consistent, repeatable wins across a competitive endpoint security market • Represented Airlock Digital at industry conferences, webinars, and public forums as a thought leader in endpoint security and allowlisting • Collaborated with partner teams to design and deliver enablement programs, empowering channel SAs and SEs to independently sell, implement, and support our solutions • Worked cross-functionally with Product & Engineering to translate field and customer insights into roadmap influence ensuring solutions addressed real-world emerging threats • Partnered closely with sales leadership to bridge technical depth and business value for enterprise buyers and key stakeholders • Mentored and coached the SE team with a focus on technical excellence, instilling a culture of continuous improvement and customer-first engagement • Created video and written sales enablement content using tool such as Consensus for distribution

  • Solutions Principal at Pondurance

    Served as a Solutions Principal at Pondurance, acting as the technical and business bridge between the MDR platform and prospective customers, translating complex security concepts into clear, compelling value for both technical and executive audiences. • Delivered consultative, customer-first engagements, leveraging deep experience across endpoint security, network security, and the broader security service provider landscape including MDR, MSSP, Vulnerability Management, and Penetration Testing • Conducted hands-on platform testing and demonstrations, developing deep familiarity with Pondurance's capabilities to drive confident, credible customer conversations • Provided expert recommendations on emerging solutions and market trends, advising prospects on improvements based on real-world observations from the field • Collaborated cross-functionally with Sales, Marketing, Product Management, SOC, and Engineering to deliver comprehensive, tailored solutions for each client • Applied technical depth across the OSI model, malware analysis, threat intelligence, scripting (PowerShell, Python, Bash), and compliance frameworks including PCI, NIST, HIPAA, and GDPR • Championed strong communication and presentation skills to influence security decisions across risk management, encryption, privacy, and compliance domains

  • Senior Solutions Principal at Pondurance

    🏅 2022 Sr. Solutions Engineer of the Year Promoted to Senior Solutions Principal in recognition of technical expertise and customer impact, taking on increased responsibility for Pondurance's largest and most strategic enterprise accounts and prospects. • Focused on complex, enterprise-scale engagements, navigating multi-stakeholder environments and aligning Pondurance's MDR capabilities to the unique security challenges of large organizations • Served as a trusted technical advisor to enterprise CISOs, IT Directors, and security teams, translating sophisticated threat detection and response concepts into clear business outcomes • Contributed to product marketing and technical enablement efforts, developing content and training materials that equipped internal staff, channel partners, and new clients to get maximum value from the platform • Led onboarding engagements for enterprise clients, ensuring smooth transitions from sales to deployment and building long-term relationships grounded in technical credibility • Collaborated cross-functionally with Product, SOC, and Sales leadership to relay enterprise field insights and influence platform improvements

  • Director, Solutions Architecture at Pondurance

    Led the Solutions Architecture team at Pondurance, a leading Managed Detection & Response (MDR) provider. Responsible for training, coaching, and elevating the SE team to deliver best-in-class demonstrations while driving technical pre-sales strategy across the organization. • Developed and implemented strategic plans for the SE team aligned with company business goals and revenue objectives • Trained and coached SEs on subject matter expertise and demo excellence, raising the bar for customer-facing engagements • Collaborated cross-functionally with Product Management, Engineering, SOC, and Sales to implement comprehensive solutions tailored to client needs • Bridged the gap between technical and business realms, creating value for key stakeholders and executive buyers • Drove innovation within the team, encouraging adoption of new technologies and methodologies to improve win rates • Established and maintained strong relationships with key clients, understanding their security challenges and aligning Pondurance's MDR capabilities to their needs • Ensured the highest level of pre-sales technical standards and best practices across all engagements • Provided thought leadership representing Pondurance at industry conferences and events

  • Information Technology Engineer at Arrow McLaren SP

    This position worked independently as the sole IT Engineer for the McLaren IndyCar program, while working directly with the McLaren IT team in Europe to facilitate data transfer between US and EU operations. Triaging technical incidents under significant time constraints. Managing all facets of the Home Office IT, as well as the Trackside network and data during races. All technical contracts, partners, and costs are vetted through this position. It is expected to be the project lead on all matters and represent the company’s technical interests at events and media. • Project Management: Project lead on all IT partnerships, contracts, and vendors. Negotiating and presenting contracts to the executive team. Design and Implement budget and project goals including an entire Network and Server Infrastructure rebuild. Lead a corporate team of Verizon engineers to test new Cellular technology. • Security: Implementing password policies and guarding high value admin credentials. Onboarding and offboarding sensitive information regarding employee’s personal data, and confidential business data. Partner with Pondurance to allow for greater threat detection and prevention at a Network level. • Network: Configure Meraki SD-WAN to combine Track and Home Office sites. Utilize Verizon partnership on behalf of McLaren Engineers travelling overseas. Maintain continuity at both the Home Office and Track switches and Wi-Fi. Managing 5 different vendors hardware inside the same network. All facets of Network Protocols including DNS, DHCP, VPN, SD-WAN, RDS, and NTP. • Administrative: Global Admin for Office 365 services including licensing, Azure AD, Microsoft Teams and Exchange. Global Site Admin for SharePoint Online. Domain Admin for on premise Active Directory. • Vendor Management: Keep in contact and work with vendors and consultants to maintain SLA. Manage, Evaluate, and Compare vendor services and pricing.