Austin Lehn

Technical Recruiting at Stripe

Greater Seattle Area

About

Recruiting technical talent spanning Stripe's infrastructure and product teams! Currently I focus on specialized engineering roles including machine learning, technical program management and corporate technology. Check out our jobs page to learn more! https://stripe.com/jobs

Experience

  • Stripe (Greater Seattle Area)
    • Senior Technical Recruiter
      Mar 2025 - Present · 1 yr 5 mos

    • Technical Recruiter
      Jul 2021 - Mar 2025 · 3 yrs 9 mos

  • Smartsheet (1 yr 6 mos)
    • Recruiter
      Feb 2021 - Jul 2021 · 6 mos

      • Managed the end-to-end recruiting process for internal candidates and contingent workers across all departments within the organization • Enhanced the internal mobility and contingent workforce programs • Coordinated and participated in Talent Acquisition events including recruiting events, career fairs, networking events and other internal Smartsheet projects

    • Recruiting Coordinator
      Feb 2020 - Feb 2021 · 1 yr 1 mo

      • Scheduled onsite and/or remote hiring manager meetings, demos/presentations, technical screens, and full interview loops; as well as executive meetings for UX, Product Marketing, Finance, IT and HR teams • Partnered with recruiters, hiring managers, interviewers, and the IT/office team to ensure a seamless interviewing experience for all involved • Updated and tracked candidate information in Greenhouse/Workday ATS • Maintained exceptional candidate care during both onsite and remote interviews; demonstrated ownership of candidate's interview experience including being the main point of contact • Supported the managers of recruiting with reporting, records, recruiting events, and administrative tasks

  • Zillow Group (2 yrs 8 mos)
    • Advisor, Zillow Offers
      Apr 2018 - Feb 2020 · 1 yr 11 mos

      • Guided and coached sellers through the process of selling their home through Zillow Offers while advocating for clients to make sure they received superior customer service, a smooth transaction process, and an overall great home selling experience • Set expectations, answered questions, and coordinated in person appointments and conference calls across multiple time zones • Communicated and built relationships with leadership and product managers to help shape overall product improvements and standard operating procedures amongst cross-functional teams • Worked to achieve and exceed metrics in a variety of areas including home evaluation appointments, signed contracts, and agent transfers leading to a high overall conversion rate and c-sat score • Onboarded new hires through a variety of methods including shadowing and mentoring as a subject matter expert and senior rep • Obtained Real Estate license, completing 90+ hours of Real Estate coursework

    • Customer Care Advocate
      Jul 2017 - Apr 2018 · 10 mos

      • Helped consumers, (homeowners, buyers and sellers) navigate the site and resolve any problems they may have • Utilized internal tools to help troubleshoot site issues • Helped to improve site processes both internally and externally • Maintained a high level of integrity and customer service • Supported new Zillow products when launched

  • Assistant House Manager at the Richard B. Fisher Center for the Performing Arts at Bard College
    Aug 2015 - May 2017 · 1 yr 10 mos

    • Oversaw ushering staff of 30 students at the Richard B. Fisher Center for the Performing Arts after receiving promotion to assistant manager from ushering position • Greeted patrons and works as liaison between the greater community and the college • Managed lobby and communicated with backstage management in order to ensure an on-time performance • Worked with Tessitura software to calculate revenue and record attendance of patrons • Utilized knowledge gained from work experience to assist higher management in the selection process of new hires

  • Intern at U.S. Department of State
    May 2016 - Aug 2016 · 4 mos

    • Worked for the office of EducationUSA, within the Bureau for Educational and Cultural Affairs • Organized major event, the EducationUSA forum 2016, to connect admissions professionals at accredited U.S. colleges and universities seeking to recruit, enroll, and support international students • Worked to meet deadlines in a formal office environment while multitasking various other tasks and responsibilities • Became familiar with U.S. Foreign Policy, Education Policy, and private-public partnerships • Coordinated with different offices within ECA to ensure inclusivity in student programs for LGBT persons and other underrepresented populations including participants with disabilities and students from low-income families