Dubai, United Arab Emirates
Head of Operations with 14+ years of experience in global operational execution across FMCG, commodities trading & complex international environments. Proven track record in cross-functional leadership & operational delivery across multi-country operations. Skilled in restructuring departments, coordinating international teams, scaling operations & managing complex supply chains oversight while optimizing P&L & aligning finance, operations & strategy. Trilingual (EN/FR/DE) with 16 years of expatriate experience in Germany / UAE & strong exposure to international markets across EMEA. CORE COMPETENCIES: Cross-Functional Team Leadership Global Operational Strategy & Execution P&L Management & Cost Optimization Supply Chain Transformation & SCM Optimization Finance-Operations Alignment International Sourcing & Trading Commercial & Contract Negotiations Process Innovation & Continuous Improvement Change Management & Business Scaling
Leading cross-functional strategic OPS across FMCG & Retail Group : SCM, Logistic, WH, QC, Production & Maintenance divisions Cross-functional teams of 100+, implementing S&OP & process automation Built OPS department, linking all functions Delivering scalable processes to boost productivity, reducing costs & wastes Connecting OPS with sales, procurement & finance KPIs to drive performance Refining FEFO/FSN/flat stock strategies & improving stock turns Enhancing working capital efficiency Improved P&L visibility through finance supply chain OPS integration Reducing WH inventory while improving GRV accuracy Supporting company restructuration & strategic model changes Overseeing store opening Tracking daily maintenance OPS, ensuring QC, supply & team readiness Optimizing CAPEX/OPEX efficiency
Led & mentored a team of operation & logistic professionals across EME Handled sourcing & frame contracts for top FMCGs - MDLZ, COCA-COLA, NESTLE Managed an annual budget of 55 MM USD Negotiated competitive pricing & maximized best commodities sourcing practices Long term pricing, inventory strategies, cost & risk management Forecasted supply demand & suppliers market analysis, strategic sourcing decision Business process improvement, achieved costs saving 1 MM USD Supervised demand planning, supply chain & logistic for key accounts Managed & streamlined VMI in Bahrain & Egypt on behalf of MDLZ Ensured accurate calculation, reported daily P&L & analytics Analyzed & identified market trends, strategic enhanced business insights
Led marketing sales & expansion for sesame seeds - Hulling plant in Nigeria Led market analysis with various travels throughout Europe & Nigeria Implemented sourcing strategies for our Nigerian facilities Overviewed key decision makers in processing, merchandising & trading Achieved revenue increases & savings of 30-40% through optimization strategies Developed a robust network of suppliers & clients, strengthen market presence Monitored PnL reports, identified deficiencies to enhance financial performances Coordinated supply chain, ensured seamless operations & timely deliveries
Monitored stocks management & fixed prices of annual frame contracts of 100K MT, ensuring optimal cost control Optimized profitability on existing trading book in response to market & logistic market fluctuations Successfully increased financial margin on contracts through strategic negotiations & operational improvements Oversaw & mentored supply chain coordinator, enhancing team performance Managed commercial disputes & operational penalties, ensuring contract’s compliance & client relationships Successfully executed exports to Asia & LATAM via FCLs & handy-size cargo under LC Negotiated & fixed frame logistics rates, maximized cost efficiency Planned & executed logistics forecasts (Trains, barges, trucks), managed an annual volume of 300K MT