Yangon, Myanmar
Hello there! Passionate IT professional with over 10 years of demonstrated experience in designing and Implementing various IT projects for both local and global organizations performing best results aligning company's vision and mission. Responsible for Infrastructure management and system performance with strong analytical and problem-solving skill. Excellence communication skill in Cross-functional collaboration with internal and external stakeholders in every aspects of Project Management, change management, and business transformation systems implementation. Bringing forth a motivated attitude and the ability to establish strong relationships. Result oriented strategic leader playing a vital role in ensuring the smooth operation and growth of an organization's technology systems and infrastructure. My specialties include quickly learning new skills and data network, security, compliance, big data, problem-solving, and leadership.
Setup an IT infrastructure for clinic and new hospital project including HIS software. Migrate existing infrastructure (Clinic) to new infrastructure (Hospital) with minimal service interruption. Maintain all hardware and software logs updated as per departmental working procedures. Led a team with innovative technology to improve customer service. Build IT SOP and workflow to improve IT services. Calculating budget for IT project implementation and working closely with stakeholders to complete the project in time. Reviews vendor contracts and coordinates IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with user needs. Setting up Hospital Management System from initiation of Project to Delivery phase aligning with internal and external stakeholders for over 100 employees. Successfully managed the migration of corporate email services from Zoho Mail to Office 365, ensuring minimal disruption to business operations and improving overall email functionality and security.
Manage all school IT equipment, Servers, and Networks to ensure maximum stability and minimum interruption. New IT Trends research: studying, purchasing the report in school relevant High-Tech devices, applications, and services. Responds to emergency situations as needed for the purpose of resolving immediate concerns. Create documentation of all IT equipment and maintain the asset lists for both campuses. Create system operating standards and procedures. Manage relationships with vendors, subcontractors, and 3rd party providers. Own and drive IT projects and deliverables for the team. Administer and support Exchange Online, Microsoft Teams (including Teams Voice, Teams Rooms, Teams Channels), SharePoint, and OneDrive.
Work closely with IT Manager to define system requirements and goals, identify and resolve system issues and risks. Collaborate with Group network engineers to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Monitoring and testing the system performance, provide system statistics and reports. Utilize and maintain the helpdesk ticketing system, monitor and respond quickly and effectively to the requests from the helpdesk. Provide 1st and 2nd level support and resolve problems to the end user's satisfaction. Keep track of all IT equipment. Perform data backup and restore process.
Managing the sales of IT & Low Voltage Systems, providing clients with quotations and negotiating the terms of an agreement, and close sales. Strengthening business relations with the existing clients and Establishing relationships with MEP and Consultants. Recommending new clients who could benefit from our products in a designated region and dealing with different brands of ELV Systems. Full knowledge of the ELV systems such as CCTV, PA, Access Control, Data Network, Fire Alarm, PCS, PABX. Preparing reports, collecting, analyzing, and summarizing sales information to BOD.
Implement the IT Infrastructure for new office location. Plan, organize, control and evaluate IT and electronic data operations. Inspiring the artwork for media & advertising. Design, develop, implement and coordinate systems, policies and procedures. Ensure security of data, network access and backup systems. Control the Learning Management System (Teamie). Manage the AD Server, File Server, Printer Server. Manage the Wireless Network System. Deal with local and oversea IT system vendor (MPT, YTP, Ooredoo, Teamie, Prometric). Implement and maintenance up Learning Management System from initiation of Project to Delivery phase aligning with internal and external stakeholders.