United Arab Emirates
🔹 Front Office Receptionist & Administrative Professional | 4+ Years of Experience | Customer Service | Office Coordination | UAE & International Exposure With over 4 years of hands-on experience as a Front Office Receptionist and Administrative Professional, I have developed strong skills in managing front-desk operations, handling administrative duties, and providing exceptional customer service. My experience spans 3 years in my home country and 1 year in Dubai, UAE, allowing me to adapt to diverse work cultures and dynamic business environments. Throughout my career, I’ve consistently been recognized for my organizational skills, attention to detail, and the ability to create a warm and professional first impression for clients and visitors. I am proficient in handling multi-line phone systems, managing schedules, coordinating meetings, and supporting office operations efficiently. I am currently seeking new opportunities where I can continue to grow professionally, contribute to a high-performing team, and bring value to an organization that prioritizes excellence in customer service and operational efficiency.
Greet students and provide assistance in navigating to their designated classrooms Handle student payments and maintain accurate financial records Prepare student certificates and ensure compliance with all relevant government documentation requirements Set up both online and offline classrooms to ensure a smooth and effective learning experience Provide support to students regarding their individual needs, concerns, and complaints Manage inventory and handle product stocking to ensure the availability of necessary supplies Create and publish engaging content across various social media platforms including Facebook, Instagram, YouTube, TikTok, LinkedIn, X (formerly Twitter), Google, and Pinterest Monitor and respond to inquiries received through WhatsApp , Wix and Facebook Meta Leads, and assign leads to the sales team for follow-up Handle incoming inquiries via phone, email, and walk-ins and coordinate with the sales team for appropriate assignment Collect and encourage student feedback through Google Reviews to enhance the institution's online reputation Maintain accurate records of student attendance and classroom participation Coordinate and arrange models as needed for practical classes such as Nail Art, Eyelash Extension, Makeup, Facial, Hair Styling, and Massage Therapy