Ho Chi Minh City Metropolitan Area
Results-driven compliance and business operations professional with over 7 years of experience in textile manufacturing, quality assurance, customer onboarding, and international compliance management. Experienced in coordinating quotations, onboarding processes, vendor communication, order allocation, and customer relationship management across Myanmar, Vietnam, and China operations. Strong background in social compliance, sustainable textile standards, and factory coordination with international buyers. Skilled in cross-functional communication, audit preparation, risk management, and operational support. Fluent in English with Mandarin communication and strong proficiency in Microsoft Office Suite.
Coordinated customer onboarding processes and compliance documentation for international buyers and factories. Prepared quotations, costing support, and order allocation coordination among Myanmar, Vietnam, and China factories. Collaborated with legal representatives, factory management teams, and overseas customers to ensure smooth business operations. Supported customer relationship management and contributed to customer satisfaction improvement. Assisted in factory sourcing, vendor communication, and production follow-up for apparel programs. Coordinated on-boarding verification processes, compliance preparation, and customer requirement implementation. Supported communication between suppliers, merchandising teams, and management for order execution and issue resolution. Assisted in maintaining long-term partnerships with international customers and factories. Worked closely with regional factories under Xinlin Group across Myanmar, Vietnam, and China.
Coordinated customer onboarding processes and compliance documentation for international buyers and factories. Prepared quotations, costing support, and order allocation coordination among Myanmar, Vietnam, and China factories. Collaborated with legal representatives, factory management teams, and overseas customers to ensure smooth business operations. Supported customer relationship management and contributed to customer satisfaction improvement. Assisted in factory sourcing, vendor communication, and production follow-up for apparel programs. Coordinated on-boarding verification processes, compliance preparation, and customer requirement implementation. Supported communication between suppliers, merchandising teams, and management for order execution and issue resolution. Assisted in maintaining long-term partnerships with international customers and factories. Worked closely with regional factories under Xinlin Group across Myanmar, Vietnam, and China.
Ensured compliancewith BESTSELLER social, labor, and sustainability standards. • Conductedfactory inspections, internal audits, and risk assessments. • Developed compliance policies,trained sta仟, and managedgrievance systems. • Monitored risks and reportedcompliance statusto senior management.
Conducted sustainabletextile audits (RWS,OCS,GRS, RCS, GOTS) and ensured client compliance. • Issuedtransition certificates and maintained client relationships. • Stayed updated on sustainabletextile and social compliancetrends.