Belgium
I lead high-growth e-commerce and marketplace strategies by bridging the gap between back-end operations and front-end commercial success. With 7+ years of experience at Levi’s, VF Corp (Amazon), and Decathlon, I offer a rare 360° perspective on the retail lifecycle—from managing complex Fulfillment Center operations to scaling multi-million euro marketplace portfolios. Key Expertise: - Marketplace Growth: Scaling GMV through strategic seller management and platform architecture. - Omnichannel Operations: Deep expertise in logistics, wholesale flows, and project management. - Digital Governance: Leveraging digital-native insights for strategic board-level advisory and digital transformation. Currently focused on driving marketplace excellence at Decathlon and seeking Advisory Board opportunities to help SMEs navigate the digital economy.
Acquired and restructured a facility management operation - 50 employees, 30 B2B clients across Île-de-France. Full P&L ownership, executive governance, and CEO oversight post-acquisition.
Steering a €35M premium seller portfolio toward a 40% YoY growth target through strategic performance architecture and marketplace governance. REGION: EU REVENUE: 35M
Steered the €35M Amazon business for Eastpak, Kipling, and JanSport, achieving +15% YoY growth through a profit-centric strategy focused on full-price sell-through and cross-platform brand positioning BRANDS: Eastpak, Kipling, Jansport REGION: EMEA REVENUE: +/- 35M
● Oversee 3PL relationships for 2.5M annual units, ensuring vendor performance and efficient operations. ● Manage 15M EUR yearly budget for Levi’s DE and UK centers, optimizing cost efficiency through monthly accrual oversight. ● Support web shop projects and innovations like online customization and sustainable packaging.
● Managed Amazon & Zalando order book processes, overseeing annual shipments of over 5 million units. ● Served as the central point of contact for Strategic Digital accounts, providing a consolidated view, reporting on order status, and managing deliveries. ● Streamlined order publications at the DC, optimizing delivery windows, lead time, warehouse capacity, and truck fill rate. ● Successfully negotiated the implementation of new order types with specific rules, boosting confirmation rates from 49% (2020) to 84% (2022). ● Achieved a 54% reduction in Amazon overdue balances, securing a 15% credit limit increase for business expansion. ● Led negotiations to consolidate 23 EU destinations to 2, focusing on direct shipments, increasing truck fill rates by 45%, reducing delivery refusals, and enhancing order consolidation by 55%. ● Ensured adherence to Customer Supplier compliance agreements for all customer special requirements (VAS labeling, bagging, booking in, etc.).
• Maintained sell-side analysts’ consensus and conducted benchmark analysis & private partners. • Provided logistical support for publication of press releases, including the H1 2017 revenues, IR website, investor roadshows & broker conferences.
● Led teams in executing 10+ EDI/VMI integration projects within 6-8 weeks for EDI and 3-4 months for VMI, involving major platforms such as Zalando, About You, Modivo, and ASOS. ● Initiated streamlined distribution and logistics processes for marketplaces, ensuring clear RACI accountability and ownership. For instance, brought externalized VAS in-house, saving $100k annually through the development of garment and carton labels. ● Negotiated and developed onboarding/expansion roadmaps for strategic and top account customers, incorporating VMI, EDI, and marketplace solutions. ● Supervised marketplace flows (payments, deliveries, after-sales service, etc.) across departments (IT, customer service, transport, logistics, accounting, finance, etc.).