Singapore
• Planned and operationalized the administration of graduate medical examinations and courses in the Division of Graduate Medical Studies (DGMS), ensuring seamless operations and strong stakeholder coordination. • Upheld programme quality by ensuring full compliance to NUS policies while maintaining the highest standards of integrity, confidentiality, and ethical practice. • Fostered positive relationships with faculty and clinicians to enable successful programme outcomes.
• Evaluated and assessed appeals related to Community Health Assist Scheme (CHAS) under the Means-Testing Department (MTD), applying strong analytical judgement to ensure accuracy, fairness, and proper allocation of subsidies. • Maintained strict adherence to SOPs and service-level timelines, demonstrating reliability, attention to detail, and a commitment to delivering high-quality public service. • Collaborated closely with internal teams to resolve cases efficiently, strengthening process consistency and enhancing stakeholder confidence.
• Planned and executed the inaugural 3R Awards for Shopping Malls 2017 with the Waste and Resource Management Department (WRMD), driving end-to-end event planning and stakeholder engagement that resulted in a strong turnout of 130+ attendees.