Atif Shahid

AI Automation & BI Analyst | Reducing Manual Work by 30–40% | Make.com, Zapier, Salesforce, Looker Studio | Ops & Data Optimization

Pakistan

About

I help businesses reduce manual work, improve reporting accuracy, and build efficient, scalable operations using automation, data, and AI. With 10+ years of experience across operations, business intelligence, and system optimization, I specialize in identifying inefficiencies and turning them into streamlined, automated workflows. 🔧 What I Do: • Design and implement automation systems using Make.com, Zapier, and CRM/ERP tools • Build dashboards and reporting systems (Google Sheets, Looker Studio, Excel) • Improve data accuracy, structure, and reporting consistency • Optimize operational workflows and eliminate repetitive manual tasks • Leverage AI tools (ChatGPT, Claude, Gemini) for documentation, analysis, and process improvement 📊 Key Results: • Reduced manual workload by 30–40% through workflow automation • Improved reporting efficiency by 25–40% across multiple roles • Built KPI dashboards to support business decision-making • Streamlined operations across e-commerce, CRM, and finance systems 🧩 Tools & Systems: Make.com | Zapier | Salesforce | Oracle ERP | Xero | Shopify | Klaviyo Google Looker Studio | Excel | Google Sheets | Monday.com I enjoy working at the intersection of operations, data, and automation — helping teams move faster with fewer errors and better insights. 📩 Open to: • Remote opportunities • Automation & operations roles • Freelance / consulting projects Let’s connect if you’re looking to improve efficiency, automate workflows, or build better reporting systems.

Experience

  • Business Operations & Business Development Specialist at Concept Brands
    Feb 2026 - Present · 6 mos

    Operations & Admin Executive (Data & Process Optimization) • Designed and implemented automation workflows using Make.com, Zapier, and Google Sheets, reducing manual workload by 30–40% • Built dashboards and KPI reporting systems (Looker Studio, Sheets, Excel) to support decision-making • Managed and maintained data across multiple systems including Shopify, Salesforce, Xero, Oracle ERP, and Klaviyo • Identified process inefficiencies and introduced structured automation solutions to improve operational efficiency • Established data standards and improved reporting accuracy across systems • Supported financial data handling and reconciliation processes using Xero and spreadsheets • Evaluated tools and recommended system improvements for automation and operations • Used AI tools (ChatGPT, Claude, Gemini) to enhance documentation, reporting, and workflows

  • Data & Automation Specialist | Technical Analyst at Self Employed
    Jul 2016 - Present · 10 yrs 1 mo

    Automation & Data Operations Specialist (Freelance) • Delivered automation, reporting, and data solutions for remote clients • Built automated workflows and dashboards improving efficiency by up to 40% • Provided Shopify and WordPress backend support with structured data handling • Performed data cleaning, validation, and reporting optimization • Helped businesses streamline operations using automation tools and structured systems

  • Regional Lead South - Alumni Relations at Beaconhouse Group
    Feb 2024 - Jun 2025 · 1 yr 5 mos

    • Managed large datasets with high accuracy and reporting consistency • Automated reporting workflows using Google Forms, Excel, and Google Sheets • Reduced manual workload by 25% through automation • Supported reporting, coordination, and stakeholder communication

  • Customer Service Specialist at ibex. Pakistan
    Jul 2021 - Nov 2023 · 2 yrs 5 mos

    Customer Success & Data Operations Specialist • Managed high-volume CRM data and customer workflows with strong accuracy • Improved operational processes, reducing manual work by 30% • Maintained data quality, compliance, and reporting consistency

  • Business Owner at Armadale Cakes
    Mar 2016 - Oct 2023 · 7 yrs 8 mos