Greece
As a software engineer I am exited with new technologies, enjoying to create new innovative stuff and make people happier with the use of techologies in their day. My passion is to improve everything I am getting involved to.
Collaborated on all stages of systems development lifecycle, f rom requirement gathering to production releases. Applied DevOps practices to better integrate disparate efforts within multi-team projects. Designed best practice documentation for development at Mellon Group. Documented all software development methodologies in technical manuals to be used by software developers in future projects. Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
Led Conceptus team in delivery updates and new features of CRM project, resulting in major improvements in the whole call center services of the group (Greece 4 installations, Albania, North Macedonia, Serbia, Poland, Romania, Bulgaria, Cyprus) as well as installations on NBG Tirana bank, Ohridksa bank and Sparkasse bank. CTI & CRM integration key stakeholder Researched, designed and implemented scalable applications for information identification, extraction, analysis, retrieval and indexing. Collaborated with other developers to identify and alleviate software errors and inefficiencies. Coordinated with hardware and system engineering leads to gather and develop system requirements. Improved system performance by making proactive adjustments and resolving bugs.
Designed intuitive graphical user interfaces using knowledge of serial communications and database design to improve user experience. Collaborated on all stages of systems development lifecycle, from requirement gathering to production releases. Installed Conceptus and Altitude software from scratch in call centers abroad. Patched software and installed new versions to eliminate security problems and protect data. Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
Developed intranet web application in PHP language for data entry with central authentication using active directory. Monitored networks and network devices to resolve technical problems quickly. Diagnosed and executed resolution for all network and server issues.
Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use. Tuned system performance to optimize efficacy of new and existing hardware components. Created and serviced administrator and user accounts on Linux-based systems, managing hundreds of deployments. Wrote bash scripts for daily maintenance activities, including indexes and tables analyses.
Develop and Manage Applications programming environment in Linux, Apache, MySQL, PHP, HTML, XML, Bash Scripting, Firewalls