Fort Walton Beach, Florida, United States
Facilitate and implement better ways to track workload and increase productivity High level of productivity met and above requirements each month Support, review billing issues/claims and coordinate with collection agencies and the main central fee office
Handle congressional complaints in a precise and prompt way Type 50 wpm Intermediate understanding of medical terminology and abbreviations Develop strong rapport with customers and staff due to high level of concern and efficacy Review Veterans eligibility enrollment Proficient in VA proprietary software Excellent verbal and written communication in a busy clinic setting with minimal errors