Norfolk, Virginia, United States
I'm a seasoned talent acquisition leader with 10+ years of experience in executive and healthcare recruiting. I have led ATS and ERP system conversions, integrated AI-enabled workflows, managed teams as large as 25 team members, including full-cycle recruiters, university relations teams, and temporary staff. I have completed Workday Recruiting for Administrators training and served as a functional lead for Workday Recruiting design while supporting enterprise-wide business transformation. Personally, I'm an Air Force spouse, stepmom of 2, and fur-mom to a rescue dog. I love volunteering in my community and am an active member of the Junior League of Norfolk-Virginia Beach. I'm an avid home cook, traveler, cinephile, yogi, OTF member, and beach lover.
- Oversees full cycle talent acquisition for Sentara's corporate and health plan functions - Develops talent attraction strategy including: university relations and sourcing programs, recruitment marketing, and branding. - Responsible for the design and development of recruiting tech stack, including: Workday Recruiting, CRM, and integrations. - Responsible for the development and execution of strategic recruitment practices and programs to attract top talent by leveraging advanced technology, collaborating with diverse business lines and all levels of management, and leading a high functioning, high volume Talent Acquisition team.
Served as lead for design, testing, and implementation for enterprise resource planning (ERP) system re-implementation to support human resources transformation initiatives: optimizing talent attraction, talent acquisition, and applicant tracking (ATS) systems processes to industry best practices. Developed new standard operating procedures to support training and adoption and served as the principal trainer. Collaborated across other HR, IT, and finance workstreams to remove barriers and address risks and dependencies. • Streamlined recruiting processes into 3 workstreams: Standard, Executive, and Provider to create efficiencies and support appropriate information security. • Implemented pay transparency language on Standard and Advanced Practice Provider job postings. • Implemented an Agency recruiting module reducing risk and supporting legal compliance with agency contracts. • Developed reporting dashboards to support recruiting efficiency and audit needs. • Redesigned the Employee Referral and Sign-on Bonus programs for cost savings and scalability. • Redesigned the internal candidate experience to provide an improved experience with enhanced communication. • Enhanced all system messages and notifications with empathetic accountability, consistent branding, and voice. • Implemented new system integrations to support faster time to screen and an improved candidate application experience. • Implemented usage of reports as a service to manage advertising spending and automate job postings to multiple external sites.
Drove talent acquisition strategy for South Hampton Roads, VA region including 6 acute care hospitals including a level 1 trauma center, cardiac and pharmacy system-wide service lines, and a Campus Recruitment team. Job requisition volume grew to 1K+, Managed up to 25 FTEs including contractors and 1 team coordinator. • Key Accomplishments: grew the Campus Recruitment team by 50% headcount and increased scope to include allied health student recruitment, implemented RN Match Day student hiring campaign, grew the international recruitment program to hire clinicians via H1-B and EB3 visa programs directly, and earned a High Performing Leader status through Press Ganey Employee Engagement scores in 2023 and 2024. • Drove down average time to accept and increased Net Promotor score to 71.3 through improving key stakeholder communication and transforming the recruiter support model to a hybrid of supervisory organization and service line based. • Managed international recruitment, retained search, and contingency search agency relationships. • Managed tech stack vendor relationships including serving as system administrator and negotiating contracts
Managed the daily workflow and recruitment activities for a team of 9 FTE, including staff development, coaching, and performance. Drove talent acquisition strategy for 3 markets supporting 7 hospitals, 2 medical groups, and 6 long-term care facilities in Hampton Roads, VA, Greenville, SC, and St. Petersburg, FL with a typical requisition volume of 700-800. • Key accomplishments: transformed teams to remote workforce and interviewing models, supported ERP conversion to Workday as a functional tester and trainer, piloted the internal mobility specialist role to support nurse retention, and implemented entry-level non-degree screening automation while maintaining team customer service scores of 95%. • Served on cross-functional teams on talent management, HRIS, compensation and benefits, employee engagement, and human resources strategy.
Leads all talent acquisition strategy for Bon Secours Mercy Health - Atlantic Division's senior services service line including clinical and professional staff. Responsible for full life cycle recruitment including recruitment branding and marketing, nurturing leads, phone screens, selection, and offer negotiation.
• Team lead for 6 recruiters and two recruitment assistants in allied health, therapy, and support recruitment. Serves as back-up to Talent Recruitment Manager. • Trains and facilitates on-boarding for new recruitment and HR personnel. • Serves on cross-functional project teams regarding employee relations, succession planning, retention, employer branding, compensation and benefits. • Manages talent acquisition for all management, director, and executive level positions in acute care, medical group, and lifelong health facilities (approximately 45-70 requisitions at a time). • Full life cycle recruitment including: talent advisement, posting jobs, screening, interviewing, salary negotiation, and onboarding. • System Administrator of applicant tracking system and serves as team lead in evaluating new talent acquisition technology including CRM, ATS, and programmatic advertising • Trains new leaders in employment law, talent acquisition procedures, employee relations, succession planning, policies, and applicant tracking system. • Fill over 65 requisitions per quarter, maintaining customer service satisfaction of 95% or higher. • Liaise stakeholders within the health system at the management, Director, VP and C-level. • Build and nurture relationships with high profile candidates. Winner of Riverside's 2017 Shared Solutions Contest for process innovation in the "People" category. Change Acceleration Process Training
Managed full life cycle talent acquisition, including candidate sourcing, screening, assessments, and offer negotiation for all RHS leadership roles supervisor to C-level.
Coordination of qualitative and quantitative studies via phone web, in depth in person interviews, and focus groups: including: preparation of interviewer instructions, conducting supervisor and interviewer briefings, reviewing field work updates, and checking and validating data collection • Coding open ended data from quantitative studies • Drafting data tabulation plans and checking data tabulations • Creating graphs in PowerPoint, Excel and Word from large data sets • Proofing, editing and formatting large report documents in MS Word and PowerPoint • Drafting and formatting survey instruments • Supporting project managers during all phases of the project cycle including recruitment of survey participants. • Conducting in-depth telephone interviews with professionals and executives • Managing relationships with international and domestic suppliers/vendors and ensuring accurate and timely delivery of services
Perform primary research services for institutional clients, including 200 hedge funds, private equity firms, and management consulting firms, focusing on the retail sector. • Develop new relationships and maintain existing relationships with senior-level executives from our network of 100,000 experts and recruit upwards of 20 new subject matter experts per month • Act as a liaison between industry experts and clients, distinguishing experts best suited to meet the needs of our clients in order to facilitate topical market-driven phone consultations • Prioritize and manage 15-20 time-sensitive project requests at a time, collaborating closely with account and research managers to ensure client satisfaction through efficient project progression, turnaround, and fulfillment, making over 30 cold calls per day. • Research market trends pertaining to industries and companies of interest to our clients and liaise with account management and sales team with project fulfillment.