Kanayannur, Kerala, India
A history graduate with a Master of Arts from Government Victoria College, Palakkad, and a Bachelor of Arts from Govt. College, Chittur. Academic background emphasizes a strong foundation in historical studies. As a Freelancer Telecaller at Jio, contributed to customer support and query resolution with professionalism and effective communication. Previous roles as an Academic Consultant and Customer Associate at Jio enhanced skills in personalized learning and customer engagement. Motivated to apply a collaborative approach to accessibility and customer service initiatives.
Provided customer service and query resolution with professionalism and accuracy. Built strong interpersonal and communication skills while ensuring customer satisfaction.
Supported learners in understanding academic content and online learning modules. Assisted students with personalized academic guidance and learning enhancement.