Palo Alto, California, United States
Product Management / Business Analyst with 3+ years of experience delivering data-driven products, process improvements, and analytics solutions. Expertise in product lifecycle management, requirements gathering, stakeholder communication, and agile delivery. Proven ability to translate business requirements into technical solutions, launch AI-driven MVPs, and drive KPI-based decision making. Strong background in SQL, data analytics, A/B testing, and cross-functional collaboration.
•Sanitized and structured financial-model datasets across 10+ model-procurement deals ($100K+ total) to prep them for frontier AI labs (Anthropic and others), defining QA checks that cut downstream data-defect rates and rework. •Built automation for the procurement intake and validation workflow that cut partner onboarding time 25%, replacing manual review steps across the data-labs vertical. •Coordinated KPO engagements (Aranca, Atidiv, TresVista) and an Upwork freelancer pipeline to scale modeling capacity 3x without full-time hires, with dashboards tracking delivery, accuracy and turnaround.
•Managed product lifecycle for routing optimization features, owning KPIs and reducing customer complaints by 54%. •Built data pipelines and dashboards (Grafana, SQL, and LLM/RAG) to analyse customer feedback and telemetry data. •Translated business requirements into technical specifications, improving routing algorithms and reducing ETA errors by 20%. •Collaborated with cross-functional teams (engineering, data science, operations) to deliver product enhancements. •Defined user stories, acceptance criteria, and validation metrics to support agile product delivery. •Conducted root cause analysis and performance tracking to improve product quality and user experience.
•Led requirements gathering and stakeholder workshops for Salesforce CRM enhancements. •Documented BRDs, user stories, and process workflows, improving system usability and reducing manual effort. •Delivered process improvements and automation, saving 720+ hours annually. •Built data models and KPI dashboards (Tableau, SQL) to support decision-making across 3,000+ records. •Performed data analysis and reporting, enabling $100K cost savings and 25% productivity improvement. •Conducted UAT testing, data validation, and QA, ensuring solution accuracy and business alignment. •Mentored analysts on SQL, reporting, and agile best practices.
•Gathered and documented business and functional requirements for lead management systems. •Created user stories, workflows, and process documentation to support product development. •Performed A/B testing and campaign analysis, increasing engagement by 15%. •Conducted data validation, SQL querying, and reporting to ensure data accuracy. •Supported market research, competitor analysis, and business strategy development.