Noida, Uttar Pradesh, India
Enterprise CHRO with nearly 29 years of experience building scalable, compliant, and high-performance people systems for growth-oriented and transformation-led organizations. Brings a balanced, board-facing approach across strategy, operations, governance, and culture. Proven change leader across FMCG, Infrastructure, Manufacturing, Pharma, Retail Stores, and Real Estate, with deep expertise in HR transformation, industrial relations, leadership development, and ethical people practices. Trusted business partner to Boards, Chairman, MDs, and CEOs, known for translating business strategy into measurable people outcomes, strengthening governance, and positioning HR as a competitive advantage.
• Started two new business verticals Retail Store & facility management system as “All In Merchandise Pvt. Ltd” & “Lotus Maintenance Pvt. Ltd” to provide the groceries items to customers & utility and maintenance services 24*7 to our existing customers. Increase the company revenue by 12% and customer satisfaction. • Managed 18 projects and 250 contractors’ manpower, labor welfare, licenses, compliance, safety, health & Hygiene without any major issues & incidents. • Replaced old payroll system with new “HRIS” web-based system for better transparency & flawless serveries. • Implemented “TPM” activities for all the construction equipment, CMP & vehicles for better maintenance & cost-effectiveness. • Developed & implement a new “SHE” policy to control the accident. Pollution, and health hazardous activities by providing training & PPE kits and conducting awareness programs for employees & contractor labour & full fill the “NGT” norms.
• Managed the big five contractors Arabtech, CEC Dubai, Shapoorji Pallonji, L&T, B L Kashyap & B L Gupta managing their manpower cost, Compliance & labour welfare costs on monthly basis. • Developed the facility management team & SOP to monitor the activities of Mall maintenance including the CAM charges & taking care of transition activities of the completed projects. • Hired manpower for event/ entertainment Management & to organize the event at Mall and run three movie theaters to increase the footfall of the customers. • Implemented a new security system & mechanism at all project sites, Mall & office premises it helped to reduce the operation cost by 30% and pilferages by 90%. • Appointed COO & President of Sales & Marking for better control, value engineering for timely quality delivery of the project & sales for higher sales & customer services. Sales increased by 20% and also motivated the manpower to take higher targets. • Formulated & implemented new incentive schemes for sales & employment engagement activities to boost the morale of employees & retain our best talents. • Replaced the old PMS system with a Balance Scorecard for better monitoring of the performance of employees & feedback. • Implement PIP & IDP module for monitoring of the non-performer employees & development of existing manpower.
• Managed the EPC & road operations of eight BOT projects on a PAN India basis, Delhi, Gurgaon, Lucknow, Raipur, Gwalior, Jhansi & Bangalore its operation cost Vs Budget Cost also the mobilization & demobilization of manpower as per the new project requirements. • Managed Plant & Equipment team of five hundred employees and its assets worth of 350 Cr. • Developed an Audit & Validation department in road operation to check & control the shrinkage, recovered 2% revenue. • Developed the training & development module to control & reduce the high attrition rate of 40% in Toll collector manpower. • Development & implementation internal assessment process for the road operation team for the measurement of performance & promotions. • Developed the Audit mandate for the HR, Admin, Safety & contractor for the EPC project to find out the linkages in the system. Recovered 3.5 Cr amount of excess amount paid on compliance & manpower. • Developed the new bio-matrix system on a PAN India basis to monitor the actual manpower deployed on the project of our & contractor manpower.