Ashmita Dey

Instructional Designer and IT Trainer @tcs | 4 Years Exp. in Enterprise Learning, Process, & Systems Training (SAP, CRM) | Storyboarding, eLearning Development, & Interactive Training | AI-Enabled Learning Solutions

Howrah, West Bengal, India

About

I am an Instructional Designer with 4 years of experience designing and delivering enterprise learning solutions across systems, processes, and operations training. I lead end-to-end learning initiatives from stakeholder consultation and storyboarding to eLearning development, release documentation, and global training delivery (virtual and in-person). I collaborate with SMEs, BRMs, IT, and business teams to translate complex system changes (SAP, CRM, logistics operations) into structured, learner-centric solutions that drive adoption and performance. My work includes simulations, scenario-based learning, video-based training, microlearning, SOPs, and change enablement communication. I leverage tools such as Articulate Storyline & Rise, Camtasia, Vyond, Synthesia, WalkMe, and AI-enabled design platforms to create scalable, modern learning experiences. Passionate about digital adoption, AI-powered learning, and performance-driven design, I focus on building solutions that align learning strategy with measurable business impact.

Experience

  • Instructional Designer and IT Trainer at Tata Consultancy Services
    Aug 2025 - Present · 11 mos

    Partner with BRMs and business stakeholders to translate system releases and process changes into performance-driven learning solutions. Design and oversee development of comprehensive learning deliverables including e-learning modules, ILT/VILT materials, SOPs, job aids, system simulations, and release documentation. Lead end-to-end design and delivery of global logistics training solutions (virtual and in-person) for global teams. Leverage industry-standard authoring tools including Articulate (Rise & Storyline), Captivate, Vyond, Camtasia, Synthesia, SAP Enable Now, and WalkMe; comfortable adapting to client-specific proprietary tools with a solid understanding of technical capabilities and limitations.

  • Instructional Designer at Infopro Learning, Inc
    Aug 2024 - Jul 2025 · 1 yr

    Created instructional materials, including eLearning modules, instructor-led training (ILT), and blended learning solutions. Applied adult learning principles, instructional design methodologies (ADDIE, SAM, etc.), and learner engagement techniques to ensure effective training outcomes. Worked with subject matter experts (SMEs) and stakeholders to analyze learning needs and design customized training solutions. Developed detailed storyboards, scripts, and interactive learning experiences aligned with corporate learning objectives. Utilized authoring tools such as Articulate Storyline, Vyond, Camtasia, or similar software to develop digital training content. Conducted peer training sessions on Articulate Storyline to upskill colleagues in course development and interactivity design. Integrated animations, videos, simulations, gamification, and interactive elements to enhance learner engagement. Leveraged AI tools for content development, automation, and adaptive learning to create modern, data-driven learning solutions. Designed bite-sized, engaging microlearning modules and support localization efforts for global training programs. Ensured courses align with WCAG accessibility standards and corporate learning policies. Upskilled on emerging trends in instructional design, learning technologies, and AI-powered education tools.

  • Learning Everest Private Limited (Full-time · 2 yrs 3 mos)
    • Associate - Operations (Instructional Designing & Content Writing)
      Oct 2022 - Aug 2024 · 1 yr 11 mos

      Applied the ADDIE and other instructional design principles to create a series of eLearning courses. Performed in-depth analysis to determine knowledge gaps and identify stakeholder requirements. Designed and developed eLearning courses using PowerPoint, Articulate Storyline, Rise 360, Vyond, Camtasia, and other internal platforms. Demonstrated proficiency in creating effective training materials utilizing diverse learning modalities such as ILT, VILT, WBT, simulations, videos, gamification, interactive microlearning modules, and performance support materials. Continuously expanded my skills through self-development and conference attendance to innovate and deliver high quality courses.

    • Instructional Designer & Content Writer - Trainee
      Jun 2022 - Sep 2022 · 4 mos

  • Campus Ambassador at International MUN
    Oct 2020 - Dec 2020 · 3 mos

  • Human Resources Executive at LUDIFU (Let Us Do It For U)
    Nov 2020 - Nov 2020 · 1 mo