Leesburg, Virginia, United States
Bilingual administrative professional with a strong foundation in operations support, workflow coordination, and cross-team communication. I take pride in maintaining accuracy, organization, and compliance while helping teams operate efficiently. I am currently beginning my professional journey into fraud investigation and financial crime prevention. I am actively exploring entry-level opportunities in this field and starting courses that will lead to industry certifications in fraud detection and financial crime compliance. I’m motivated by the challenge of identifying risks, protecting organizations, and contributing to ethical and secure financial systems. Open to entry-level opportunities in Fraud, AML, Compliance, or Financial Crime Prevention.
Leading communication efforts between doctors, patients, and surgical centers, ensuring timely and accurate information flow. Proactively managing a high-volume workload, handling patient inquires with empathy and professionalism, enhancing patient satisfaction.
Ensured the safety and well-being of children through supervision and safety protocols. Communicated effectively with parents through consistent updates, addressing concerns with empathy and care to ensure and maintain positive relationships. Organized and led daily activities, showcasing leadership and time-management skills under high-pressure environments.
At my university work study, I conducted drills and practice sessions to enhance students' pronunciation and listening skills in Spanish. Provided student progress and personalized feedback to professors and assisted in maintaining order and attendance in the Spanish Lab room. Encouraged the implementation of audio linguistic drills to improve student performance in foreign languages.
Shadowed university police officers during their night shifts and was mentored by the Chief of Police and Captain.
Established rapport with guests through warm, welcoming interactions, ensuring a positive experience. Managed reservations and coordinated with kitchen staff to ensure timely food delivery, leveraging excellent communication to service favorable results.