St. Petersburg, Florida, United States
Oversee schedulers and help them with their patients when needed. Handle patient complaints. Meet with clinic director regularly to ensure that all policies are up to date and update schedulers. Help make corrections to the treatment schedules when necessary. Schedule staff appointments. Schedule a specific type of cancer and/or Lyme treatment. Communicate with other staff members regarding patient care and treatments schedules.
As a scheduler I have to create a treatment schedule for patients with various disabilities and diseases based on the practitioner’s orders. I coordinate with the patients based on their availability and create a schedule that best utilizes their time in the clinic. I am currently in charge of 25+ patient’s schedules weekly. I also take phone calls to answer patient questions and anything else they may need.
As a promoter, I went to the Progressive Insurance Boat Show in Miami to help promote the Performance 1 racing boat and its sponsors, Husky Wear/Chocolate and House of Kolor. My coworker and I handed out samples of Husky chocolate milk and chocolate protein shakes and answered questions about the racing boat. We also helped brainstorm ideas for the V.I.P experience for the races this summer.
I am apart of the team that opened the spa. My duties are to assist with the day to day task of a Front Desk Associate. I also help with the hiring and training process or new employees. I make phone calls or emails to assist guests with any complaints and try to help find a resolution that helps all parties involved. I also keep track of inventory and make orders when necessary. I am to also be an example for the front desk team and keep a strong selling and upselling percentage and help any team members when needed. I keep track of the licenses and insurances needed for the service providers to practice massage and/or skincare. I am in charge of the Instagram and Facebook pages for the spa. I am also involved in with multiple meetings weekly. I also assist the franchisee owner with any miscellaneous tasks she may need.