Ashley Flores

Director of Human Resources

Carlsbad, California, United States

About

Experienced Human Resources professional with exceptional interpersonal and communication skills. Experienced in opening luxury properties, including restaurants and hotels. Experienced in Federal, California, Los Angeles, San Diego, and San Francisco legal compliance, employee relations, performance management, talent retention, and conflict resolution. Strong work ethic gained by a passion for helping others and achieving professional and personal growth. Specialties: Human Resources, luxury hospitality, Forbes standards and training, learning & development, legal compliance, benefits and workers’ compensation, development of compensation programs and benefit structures, development of job descriptions and performance evaluations, Leave of Absence, CalOSHA, recruitment, talent retention, labor law, talent management, leadership training, employee relations, HR systems, performance management, progressive discipline, wage and hour, investigations, terminations, payroll. Corporate Finance education: P&L's, forecasting, strategy & planning, budgeting. Bilingual: English and Spanish

Experience

  • Human Resources Consultant at Independent Contractor / Director of Human Resources Consultant
    Jan 2025 - Present · 1 yr 7 mos

    • Partnered with small and mid-sized organizations at the start-up and growth-stage to build and scale People Operations by designing and implementing human resources systems, processes, and programs from the ground up. • Provided strategic human resources counsel across full employee life cycle, including recruitment and onboarding strategy, risk mitigation performance management frameworks that align with clearly defined organizational goals, trained leadership to conduct complete and consistent workplace investigations, and comprehensive check-in programs. Interpreted employment law in contrast with organizational culture and language and implemented corrective recommendations to ensure compliance with labor regulations. • Designed and implemented job descriptions with scalable growth paths, compensation schedules, including discussions on performance, market, or skill-based (certification-based) increases and nuanced considerations for optimal talent retention. Identified unlawful bonus payout structure and advised executive leadership on compliance risks, preventing potential legal action and avoiding financial penalties. *Currently at GIA (Gemological Institute of America) in Carlsbad, CA.

  • Hyatt Hotels Corporation (2 yrs 1 mo)
    • Human Resources Director, Alila Marea Beach Resort
      Feb 2023 - Apr 2024 · 1 yr 3 mos

    • Area Director of Human Resources
      Apr 2022 - Feb 2023 · 11 mos

  • Area Director of Human Resources, Northern California at Oxford Hotels & Resorts, LLC
    Sep 2021 - Apr 2022 · 8 mos

  • Corporate Senior Human Resources Generalist at Phoenix House California
    Oct 2020 - Sep 2021 · 1 yr

  • Human Resources Manager at Marina del Rey Hotel
    May 2019 - Sep 2020 · 1 yr 5 mos