San Diego, California, United States
- Provide exceptional customer service by greeting and assisting shoppers, ensuring a welcoming and engaging in-store experience. - Guide customers in finding products, styling outfits, and making informed purchasing decisions to enhance their shopping experience. - Operate the cash register efficiently, processing transactions accurately while promoting store credit cards to meet sales goals. - Maintain store organization by restocking merchandise, ensuring inventory is well- presented and readily available for customers. - Collaborate with team members to drive sales, meet store targets, and uphold brand standards.
- Develop and schedule 4-5 weekly Instagram posts, contributing to a 24.3% increase in engagement and accounts reached. - Create 3-4 TikTok videos per week utilizing vlog-style, trending, and informational content, driving a 53% growth in engagement. - Assisted in designing and distributing monthly newsletters to inform current clientele about industry updates, policy changes, and relevant insights. - Monitor engagement metrics and adjusted content strategies to optimize reach and interaction across social media platforms. - Attend industry events and company functions to capture photo and video content for social media, editing footage into multiple posts.
- Oversaw client activity, managed new hires, terminations and changes within Ben Admin tool and online portals. - Maintained data integrity in CRM including new clients, renewals and commission reports. - Provided support on special projects, as needed, by business owner.
Provided administrative support to the business owner. Assisted with data entry of all business commissions. Organized and filed important, confidential documents including contracts, benefit policies, commissions, etc. Perform regular audits on enrollments,changes and terminations for group clients, using online access.
Assisted customers with questions and concerns, as well as helping customers find products. Manage shelf inventory including stocking and facing merchandise. Responsible for processing debit/credit and cash transactions on the register. Maintain a clean, well-organized store floor.