United States
Led critical support for a $370M cloud migration of 25,000+ 5G sites, ensuring zero downtime and 99.99% availability. Engineered and automated CI/CD pipelines with Jenkins, Kubernetes, Docker, and AWS CodeArtifact, improving release efficiency by 15%. Built Python automation for AWS resource management and leveraged Terraform, VMware, and Kubevirt for scalable infrastructure provisioning. Strengthened network reliability through proactive monitoring (CloudWatch, Prometheus, Grafana) and 24/7 production support.
Engineered and automated CI/CD pipelines using Jenkins, GitHub, Maven, Gradle, and Helm to streamline deployments and improve code quality. Designed and managed Docker/Kubernetes containerization, Rancher multi-cluster orchestration, and IaC with Terraform for AWS cloud infrastructure. Implemented centralized monitoring with ELK and Splunk, reducing troubleshooting time by 40%, while providing 24/7 support for mission-critical systems to ensure uptime and reliability.
Worked as a DevOps/Build & Release Engineer supporting Sprint, where I designed and managed CI/CD pipelines across multiple environments from dev to production. Provisioned servers on AWS and Azure using Kubernetes and Chef, and automated deployments for microservices with Docker and Cloud Foundry. Integrated monitoring solutions (Nagios, Splunk, NewRelic, AppDynamics) and streamlined development using GitHub, Jenkins, Maven, Gradle, and Artifactory.
Managed and maintained Red Hat Enterprise Linux (RHEL) servers, improving system efficiency by implementing robust update and package management strategies using YUM and RPM. • Provided 24/7 technical support, resolving complex hardware, software, and application issues, which reduced system downtime by 15%. • Implemented secure SSH access controls, monitored system and hardware logs, and collaborated with vendors on repairs and warranty claims. • Streamlined user operations through proactive provisioning of upgraded equipment, boosting productivity and minimizing support inquiries. • Collaborated with vendors to efficiently resolve hardware issues and manage warranty claims, ensuring operational continuity.