Pune/Pimpri-Chinchwad Area
Currently associated as Manager with Mahindra Trucks and bus Ltd. Have 15 years of experience in Product development, Customer care, process development & project Management.
Platform lead - All platforms (HCV, ICV, NLCV, CLCV & BUS)
Platform lead for Heavy commercial vehicle in Product development, process improvements, customer centricity, Product validation, Homologation and Project management. Responsible for start to end delivery of every project. Responsible for Engineering clearnce of every project. Continuously working on new ways to reach results and solution. Everyday is new challenge, which gives me opportunity to find new ways to reach solution. This creates a real enthusiasm. Continuously work on department delivery improvements by enhancing processes. Define and explain scope to the team for exact and timely delivery. Monitor timelines, budgets, resources and tecnical requirements. Focuses on team improvement by different means like trainings, seminars and on job practises. Responsible for complete product Validation and homologation as a whole. Validation includes defining no of protons to be build, Monitoring execution of DVP's of team, Component level verifications, supplier level validation, vehicle level validation and finally Homologation with design clearance and engineering clearance. Responsible for customer centricity wherein we have to monitor all field failures with justified solution in stipulated time. Responsible for audits for every gateways as per Mahindra product development system. Responsible for product quality. Overall responsible for start to end of every project assigned.
Vehicle testing engineer for commercial trucks. Testing includes Driveline performance, Fuel economy, Thermal, Air intake system, component testing, Pre homologation. Preparing DVP, preparing plan for execution, Executing plan, instrumenting vehicle, do physical test, test result analysis, and finally release report with DVP&R
Working as Service advisor and SPOC for customer complaints resolution at DSK Toyota and Maruti dealership.