Jeddah, Makkah, Saudi Arabia
As Ticketing and Reservation Manager at Afaq Travel For Travel and Tourism, I oversee the daily operations of one of the leading travel agencies in the region, serving a diverse and loyal clientele with exceptional travel experiences and solutions. I am responsible for developing and implementing strategic initiatives to drive business growth, increase revenue, and enhance customer satisfaction, while ensuring compliance with company policies and industry regulations. With over 9.5 years of experience in the travel and hospitality sector, I have a comprehensive understanding of the market trends, customer needs, and supplier relations. I am proficient in branch management, sales, sales operations, customer service excellence, and team management. I have a proven track record of fostering a collaborative and high-performing team environment, building and maintaining strong relationships with clients, suppliers, and partners, and delivering results that exceed expectations. I have a deep passion for the travel and hospitality sector, and I am committed to providing the best value and quality to our customers. I hold an FSC Pre-Engineering degree from Superior College, and I have a keen interest in Travel and Tourism Sector.