Benin
Experienced in Terminal Operations with strong background in management and process design and improvement built over years of work and learning in various positions within the Business. Proven ability to adapt to various situations and to quickly identify bottlenecks using his innovative mind and Lean methodology to solve problems. I’m also Skilled at collecting data using Excel, SQL, Python and using Power BI, IBM COGNOS analytics and Power tools to analyze and provide insightful visualizations and Dashboards which helps monitor and improve productivity by taking the right decisions. Please kindly check my Portfolio on https://houssouaser.wixsite.com/aser-houssou-portfol
- In charge of designing and Optimizing Operational frameworks and Processes in collaboration with Local Operations leadership team - Designed all OPS Processes Flowcharts and created the BPM level 3 - Monitored and supported the design of the BPM level 4 taking into consideration APMT Operational standards and Best practices - Coaching and training of the Local Operations Leadership on SOPs and Training material design - Support Local Operations Leadership in creating Training plan and Matrix for the staff to be onboarded - Integrated HSSE Standards in the designed SOPs in BPM level 4 - Introduced Local team to the Risk assessment concept - Supported and coached Local team in all TOS (Terminal Operating System) related topics - Proactively identified Operational risks and suggested solutions to mitigate them - Supported the Creation and the execution of the Scenarios for the LIST (Live Integrated Scenario Testing) - Designed and created Live and Historical Operations Dashboards for Performance monitoring in the Control Room (SQL, Power BI, Navis) - Advised and supported Local Team in improving OPS performance (Vessel, Gate, Yard and CFS) during the Ramp up
- Manages and supervises all the Operations of the Terminal during a Shift. - Ensures compliance with safety rules during operations by team members and external contractors - Ensures good productivity are achieved through Planning of safe and smooth operations on the Vessel, Yard and Gate. - Continuous improvement of Operations Processes using Lean tools to analyse current process steps - Identification of bottlenecks/ wastes in operations processes then implementation of identified solutions (deriving from brainstorming sessions with stakeholders) to close the gaps. - Coaching and identification of Talents in the team to assign them to appropriate position (the right person at the right position) - Performs and Document Risk Assessments of Operations activities and review them periodically to keep them up to date - Leads the team through active listening to create and improve cohesion of the team members and boost team motivation - Work closely with the planning department using acquired planning experiences to match planning to execution and achieve the best productivity - Monitoring of Operations performances and identification of bottlenecks and possible events that might impact productivity prior to their occurrence
- Manage and supervise the activities at all the Gates of the Terminal - Responsible of all gate related operations; (Delivery, Reception, Transfer, Seal record, Damage record) - Monitoring of safety rules during Trucks Load, Discharge and formalities at the Gate; - In Charge of Gate agents planning and Management - Productivity and data analysis regarding Gate Operations
- Led the Test phases and followed up after upgrade from N4/SPARCS 2.5 to 3.8 as Super user and upskilled end users - Documented Operations Standard Operating Processes (SOP) and Designed their respective Process Maps (Flow Charts) - Improved and automated Excel Operations reports - Designed Operations Dashboard for daily and weekly performances follow up - Investigated low performances through data analysis to identify Bottlenecks and suggest solutions to tackle them - Active member of 4 Kaikaku kaizen events and several kaizens using Lean tools to identify the root causes of each problem then follow up to implement identified solutions in order to close the Gap - Participated to the SQDC (Safety- Quality- Delivery - Cost) board implementation to monitor then improve Dispatchers daily performances - Built a strong base and knowledge on General Cargo Operations (Bulk, Break-Bulk, RORO operations etc…)
- Support Operations by Working with Shift Managers and sharing best practices on how to improve Overall performances and Mobile Harbour Cranes performances specifically by reorganizing and monitoring Terminal Trucks flows and RTGs work patterns. - Improve delivery and yard activities to manage the yard flow and keep the yard free of Commercial Trucks thus improving Vessel Operations. - Support Operations by updating and documenting Operations Standard Operations Procedures (SOP) in the appropriate format.