Amir S.

Data-Driven Product & Analytics | Ex - Salesforce | CSM | CSPO

Toronto, Ontario, Canada

About

I turn data into strategy, driving consumer insights and business decisions, with over six years of experience in various technology-related projects across different regions. As a Certified Scrum Master (CSM) and Certified Scrum Product Owner (CSPO), I apply agile methodologies and best practices to deliver data solutions that meet the needs and expectations of our clients and stakeholders. In my current role, I work with a cross-functional team of data analysts, engineers, and managers to develop and implement data strategies and operations that optimize Salesforce's sales performance and customer satisfaction. I use my expertise in programming languages such as Java, Python, and PHP, as well as database technologies such as Oracle, SQL Server, and MySQL, to create, manage, and analyze data sets, dashboards, and reports. I also leverage my skills in data visualization, querying relational databases, and mechatronics to provide insights and recommendations that drive business decisions and outcomes.

Experience

  • Guest Insights - Product Development at Four Seasons Hotels and Resorts
    Jan 2025 - Present · 1 yr 6 mos

  • Project Manager at FTMS
    Sep 2023 - Nov 2024 · 1 yr 3 mos

  • Data Strategy and Operations | Global Sales Programs at Salesforce
    Dec 2021 - Jun 2023 · 1 yr 7 mos

  • Product Quality Assurance Analyst at Replicant
    Jul 2021 - Dec 2021 · 6 mos

  • Customer Data Operation Analyst at Ontario Ministry of Government and Consumer Services
    Feb 2021 - Jul 2021 · 6 mos